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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in branch operations management, including oversight of warehouse operations, inside sales strategy, and customer support. Proven ability to drive sales growth, manage budgets, and ensure compliance with ISO standards while leading and developing branch staff.
Highest-signal resume keywords
Branch Operations ManagementISO ComplianceSales Growth StrategyLeadership and Staff DevelopmentBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Warehouse OperationsSales ForecastingPricing StrategyInventory ManagementCustomer Relationship ManagementPerformance Metrics AnalysisContract ReviewOperational PerformanceLogistics ManagementBusiness Planning
Soft Skills
Customer ServiceRelationship BuildingCoaching and MentoringProblem SolvingCollaboration
Certifications & Qualifications
Forklift CertificationDOT Medical Certificate
Industry Keywords
Electrical Wholesale DistributionSupply Chain ManagementOperational ComplianceContinuous ImprovementMarket Insights
About the role
Key responsibilities & impact- Lead day-to-day branch operations and operational performance
- Oversee warehouse operations, delivery logistics, and inside sales teams
- Partner with regional and outside sales organizations to support customer growth and account development
- Drive profitable sales growth through strategic planning and execution
- Oversee inside sales strategy, pricing, and customer support
- Build relationships with electrical contractors, industrial customers, OEMs, suppliers, vendors, and other stakeholders
- Resolve customer issues and ensure exceptional service
- Provide market and customer insights for the annual business plan
- Conduct business reviews with supplier partners
- Partner with Pricing to maintain competitive market levels and profit margins
- Lead, mentor, coach, evaluate, and develop branch staff
- Ensure qualified and trained staffing and implement training-gap plans
- Manage branch purchasing, pricing, quotations, contract review, and warehouse activities
- Collaborate on product promotions, training, and inventory strategy
- Ensure appropriate stock levels of core electrical distribution products
- Ensure compliance with company policies, safety standards, and ISO requirements
- Assist with corporate audits and maintain branch assets and records
- Serve as ISO Management System owner, coordinating audits, corrective actions, certification readiness, and continuous improvement
- Provide backup support for branch drivers and counter service during peak periods or staffing gaps
- Partner with Real Estate, Supply Chain, Purchasing, Accounting, and Finance on facility, inventory, vendor, credit, billing, and operational issues
- Manage branch budget, revenue targets, margins, operating expenses, and profitability
- Develop annual business plans, budgets, and sales forecasts
- Analyze performance metrics and implement corrective actions
Requirements
What you’ll need- Bachelor’s degree in business, operations, supply chain, or related field preferred; equivalent industry experience is highly valued
- 5+ years of experience in electrical wholesale distribution or related industry
- Prior leadership or branch management experience strongly preferred
- Experience working within ISO-compliant environments, including adherence to documented standards, audit readiness, and continuous improvement processes
- Valid driver’s license required
- Ability to obtain and maintain forklift certification
- Ability to obtain DOT Medical Certificate may be required in some locations
- Ability to travel and visit customer sites, assigned territory, company and vendor activities, including overnight stays
- Ability to occasionally stand and often walk, sit, use hands/fingers, reach, stoop, kneel, crouch, or crawl
- Ability to lift up to 50 lbs.
- May be required to work more than 40 hours per week
- Subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, reference checks, and post-offer drug screen
Benefits
Comp & perks- Eligibility for health, dental, and vision coverage
- Eligibility for 401(k) plan
- Flexible spending accounts
- Company-paid life insurance
- Short-term disability
- Long-term care
- Employee Assistance Program
- Excused Absence time off
- Paid Time Off (PTO)
- Company-paid holidays
- Supplemental life insurance
- Hospital indemnity benefits
- Accident and critical illness benefits with cancer coverage
- Professional development, personal growth, and flexibility to balance life's priorities