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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR administration, including managing HR systems, reporting on People metrics, and coordinating training sessions. Proficient in Microsoft Excel for data analysis and familiar with HR and LMS systems to enhance operational efficiency.
Highest-signal resume keywords
HR AdministrationMicrosoft ExcelOrganisational SkillsCIPD Level 3Sage HR
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPeople Metrics ReportingCompetence AssessmentsTraining CoordinationProcess Improvement
Soft Skills
Attention to DetailWritten CommunicationVerbal CommunicationInterpersonal SkillsCross-Functional Collaboration
Tools & Technologies
HR SystemsLMS SystemsSharePointClaude AI Tools
Certifications & Qualifications
CIPD Level 3
Industry Keywords
People AdministrationAssessment & Development Process360 FeedbackPulse SurveysOperational Priorities
About the role
Key responsibilities & impact- Maintain the HR system with up-to-date information
- Report on key People metrics and progress
- Triage and resolve routine People administrative requests
- Book blackout days for different groups to ensure coverage
- Administer associate agreement contracts with HR consultant or CPO input
- Schedule and send pulse surveys and support the bi-annual People survey
- Schedule People-related events, updates and drop-ins
- Administer the twice-yearly Assessment & Development process
- Send competence assessments on behalf of managers and drive completion rates
- Remind Development Sponsors to send 360 feedback requests
- Schedule training sessions and manage logistics, faculty preparation and participant queries
- Liaise with external training partners and vendors
- Own LMS data, reporting, quarterly content refreshes and content tagging
- Coordinate input and assessment of organisational skills
- Maintain internal SharePoint learning pages
- Help align the CPO’s time with operational and strategic priorities
- Schedule CPO 1:1s, People team meetings and EOC or Board material review sessions
- Coordinate People team and SLT rotational attendance for People and leadership drop-ins
- Collaborate with the wider People and Corporate teams to align schedules
- Identify and implement improvements in People reporting and processes
Requirements
What you’ll need- Educated to a degree level in a relevant field (e.g., HR, CIPD level 3, Business Management, Finance, Information Systems) or equivalent experience
- Microsoft Excel skills for reporting and basic data analysis
- Ability to manage multiple tasks simultaneously with accuracy and timeliness
- Strong organisational skills and attention to detail
- Excellent written and verbal communication skills
- Strong interpersonal skills for effective cross-functional collaboration
- CIPD level 3 highly desirable
- Familiarity with HR and LMS systems; Sage HR highly desirable
- Competence using Claude and other AI tools to improve process efficiency and effectiveness
Benefits
Comp & perks- Holiday entitlement: 25 days/year for staff and 30 days/year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days per year
- Employer pension contribution of 7% of salary; employee contribution of 3% or more
- Flexible benefits programme, including increased pension contributions, cash plan, or ClassPass subscription
- Annual leave purchase scheme
- Income protection: 75% of salary in the event of long-term incapacity and a qualifying claim
- Enhanced sick pay beyond Statutory Sick Pay for up to 12 weeks in any 12-month period
- Life insurance covering four times basic salary in a tax-free lump sum
- Enhanced family leave policies with additional pay for parents who have a baby or adopt
- Interest-free loan of up to £10,000
- Interest-free season ticket loan, repayable by 12 monthly instalments
- Workplace nursery scheme
- Employee assistance and wellness programme, including telephone counselling, life coaching, online interactive tools and downloadable digital content from Lifeworks
- Annual seasonal flu jabs provided by Boots
- Eye care tests, vouchers and discounts at Vision Express
- Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles
- Hybrid working model
- Work from home one day per week as standard
- 44 remote working days per year, enabling up to two work-from-home days per week subject to client needs
- Core in-person working hours from 10am to 4pm