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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong Salesforce administration and configuration capabilities, with a focus on security, permissions, and automation. Proficient in managing Salesforce environments and troubleshooting complex platform issues while supporting regulated environments like financial services.
Highest-signal resume keywords
Salesforce AdministrationSalesforce ConfigurationSalesforce FlowTroubleshooting SkillsSalesforce Administrator Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationSalesforce ConfigurationSalesforce FlowValidation RulesAutomationTroubleshootingData ManagementPermissions ManagementIntegrationsCI/CD
Soft Skills
CollaborationProblem-Solving
Tools & Technologies
Salesforce BRMAzure DevOpsGearset
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
Financial Services CloudInsuranceRegulated Environment
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Own the day-to-day administration, configuration and continuous improvement of the Salesforce BRM platform.
- Deliver Salesforce enhancements and fixes from initial design through testing, deployment and post-release support.
- Manage Salesforce environments, sandboxes, security and user access across development, QA, UAT and production.
- Troubleshoot complex platform issues across automation, configuration, permissions and integrations.
- Partner with Product, business and QA teams to refine requirements and deliver changes.
- Contribute to technical design decisions across data, automation, security and platform scalability.
- Maintain technical documentation and champion reusable, configuration-first solutions.
- Support CFC’s transition to an internally owned operating model by strengthening platform knowledge and governed engineering and release processes.
Requirements
What you’ll need- Strong Salesforce administration and configuration experience, including security, permissions, access and declarative automation.
- Hands-on experience building and troubleshooting Salesforce Flow, validation rules and other platform automation.
- Experience managing Salesforce environments, sandboxes, releases and deployments across development, testing and production.
- Strong troubleshooting skills across configuration, data, automation, permissions and integrations.
- Understanding of source control, CI/CD and deployment tooling.
- Experience with Azure DevOps and Gearset would be beneficial.
- Knowledge of Financial Services Cloud is highly desirable.
- Experience in insurance, financial services or another regulated environment is advantageous.
- Salesforce Administrator certification, or willingness to achieve this within an agreed timeframe.
Benefits
Comp & perks- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.