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General Secretary – Lab
CGH Medical Center. Greet and facilitate the needs of all department clients.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in clerical and reception support, including effective communication of patient results and management of laboratory information systems. Capable of organizing and executing a variety of administrative tasks while maintaining attention to detail and patient care standards.
Highest-signal resume keywords
Clerical SupportLaboratory Information System (LIS)Medical TerminologyPatient Care KnowledgeTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Typing SkillsDocument ProcessingReport PreparationSpecimen CollectionBilling Reconciliation
Soft Skills
FlexibilityOrganizational SkillsCommunication Skills
Industry Keywords
Clinical PathologyAnatomic PathologyPatient Results CommunicationAge-Related CareGrowth and Development Principles
About the role
Key responsibilities & impact- Greet and facilitate the needs of all department clients.
- Provide clerical and reception support for the department.
- Prepare memos, forms, letters, and reports using information supplied by supervisors or managers.
- Prepare simple reports independently.
- Provide telephone coverage, including communicating non-panic patient results and responding to telephone requests for patient results using the LIS query.
- Provide specimen collection information using the Specimen Collection Manual and Laboratory rolodex.
- Process clinical and anatomic pathology client work, including LIS test orders, billing numbers, specimen delivery, reference laboratory results, and charges.
- Deliver printed patient reports to physician mailboxes, outside accounts, and other clients.
- Collect, sort, send, and deliver mail.
- Perform typing, photocopying, faxing, document processing, printing, shredding, and professional correspondence.
- Maintain related equipment and documents according to section policy.
- Assist with training students and department orientees on office procedures, including LIS aspects.
- Achieve and maintain competency for assigned procedures.
- Reconcile reference lab billing reports monthly and Soft billing reports daily.
- Generate nursing home draw orders as needed.
- Perform other related duties and special projects assigned by the supervisor or director.
Requirements
What you’ll need- High School Diploma or equivalent required.
- Good computer and typing skills preferred.
- Medical terminology knowledge preferred.
- Flexibility to undertake a variety of assignments.
- Ability to organize time efficiency among a variety of duties.
- Demonstrates the knowledge necessary to provide care appropriate to any age-related needs of the patients served on assigned unit.
- Demonstrates knowledge of the principles of growth and development appropriate to the patient population served.
- Able to assess and interpret data about the patient’s status in order to identify each patient’s needs and provide the appropriate care, including age-related care, needed by the neonate, pediatric, adolescent and/or geriatric patient group.
Benefits
Comp & perks- Health and Dental Insurance
- IMRF (Illinois Municipal Retirement Fund)
- Retirement Fund (457 and 401A Plan)
- Medical and Dependent Care Flexible Spending
- Life Insurance
- Short and Long Term Disability
- Optional Insurances
- Paid Time Off
- Tuition Reimbursement and Loan Forgiveness
- Gift Shop Discount
- CGH Day Care Discount
- CGH Dietary Discount
- Employee Assistance Program
- CGH Pharmacy Discount
- CGH Vision Center Discount