CGH Medical Center

Phlebotomist

• Performs all specimen collection procedures and provides assistance to Department technical and clerical staff.
• Obtains blood specimens and collects nonblood specimens such as urine, sputum, and throat swabs for laboratory testing.
• Checks test requisitions or computer labels for correctness and completeness before collection and escalates discrepancies.
• Verifies positive patient identification.
• Performs venipunctures and finger-sticks using aseptic technique and follows department and hospital isolation procedures.
• Ensures specimen requirements and specimen integrity at collection.
• Performs therapeutic drug-monitoring assay collections and verifies last dose/date/time with nursing personnel.
• Initials, dates, and times all collections.
• Accessions and processes specimens for laboratory testing.
• Maintains collection proficiency, patient identification, specimen labeling and integrity, and LIS documentation.
• Reassures patients and ensures comfort before leaving bedside or releasing patients.
• Delivers verified specimens to appropriate areas and orders venipuncture collection in the LIS.
• Performs specimen collection at off-site locations, other healthcare facilities, and hospital-sponsored special programs.
• Provides specimen collection information to requesting clients using the Laboratory Specimen Collection Manual and laboratory rolodex.
• Queries the LIS for telephone requests for patient results and documents appropriately.
• Assists in training students and new staff in specimen collection procedures, including LIS aspects.
• Achieves and maintains competency for assigned procedures.
• Performs other related duties and special projects as assigned by the supervisor or director.

Nurse

• Gather patient data through physical assessment and document it in the chart or EMR
• Report assessment-based problems to the physician
• Suggest nursing actions to prevent, reduce, or eliminate health problems
• Perform basic nursing care under physician or registered nurse direction
• Document patient care in the chart or EMR
• Share observations of patient progress toward established goals with the physician
• Instruct patients and families regarding medication and treatment directions
• Chart on behalf of the provider when in the exam room, including name, title, date, and time, and obtain provider sign-off
• Assign ICD-10 codes on charge sheets or in the EMR for billing
• Monitor CPT coding documentation for the physician
• Perform other duties as assigned by the supervisor
• Promote wellness and quality patient care as part of the medical office healthcare team

LPN/RN, Clinic Float

• Perform all specimen collection procedures and assist Department technical and clerical staff.
• Obtain blood specimens and collect urine, sputum, and throat swabs for laboratory testing.
• Check test requisitions or computer labels for correctness and completeness before collection and report discrepancies.
• Verify positive patient identification.
• Perform venipunctures and finger-sticks using aseptic technique and department procedures.
• Observe hospital isolation procedures.
• Ensure specimen requirements are met and maintain specimen integrity.
• Perform therapeutic drug-monitoring assay collections and verify last dose/date/time with nursing personnel.
• Initial, date, and time all collections.
• Accession and process specimens for laboratory testing.
• Maintain patient comfort and document specimen collection in the LIS.
• Deliver verified specimens to appropriate areas and order venipuncture collection in the LIS.
• Perform specimen collection at off-site locations, other healthcare facilities, and hospital-sponsored special programs.
• Provide specimen collection information to requesting clients.
• Query the LIS for telephone requests for patient results and document appropriately.
• Assist with training students and new staff in specimen collection procedures and LIS use.
• Perform other related duties and special projects assigned by the supervisor or director.

Executive Assistant

• Greet and facilitate the needs of all department clients.
• Provide clerical and reception support for the department.
• Prepare memos, forms, letters, and reports using information supplied by supervisors or managers.
• Prepare simple reports independently.
• Provide telephone coverage, including communicating non-panic patient results and responding to telephone requests for patient results using the LIS query.
• Provide specimen collection information using the Specimen Collection Manual and Laboratory rolodex.
• Process clinical and anatomic pathology client work, including LIS test orders, billing numbers, specimen delivery, reference laboratory results, and charges.
• Deliver printed patient reports to physician mailboxes, outside accounts, and other clients.
• Collect, sort, send, and deliver mail.
• Perform typing, photocopying, faxing, document processing, printing, shredding, and professional correspondence.
• Maintain related equipment and documents according to section policy.
• Assist with training students and department orientees on office procedures, including LIS aspects.
• Achieve and maintain competency for assigned procedures.
• Reconcile reference lab billing reports monthly and Soft billing reports daily.
• Generate nursing home draw orders as needed.
• Perform other related duties and special projects assigned by the supervisor or director.

General Secretary – Lab

Assistant

• Provides basic care to patients under the direct supervision of the office physician.
• Ensures optimal patient care by adhering to Medical Center policies and procedures.
• Maintains patient records and documents, including computer systems as necessary.
• Intakes histories/chief complaints and prepares patients for examination.
• Assists Ophthalmology Technicians in preparing patients for procedures.
• Prepares equipment and aids providers during treatment, examination and testing of patients.
• Uses proper sterile/aseptic technique when assisting in applicable departments.
• Supports an environment conducive to professional practice.
• Performs other duties as assigned by supervisor.

Vision Center Assistant

Audiologist

• Perform basic patient care functions under the direction of a physician or registered nurse
• Document patient care as required
• Prepare patients for physician examinations
• Share observations of patient progress toward established goals with the physician
• Instruct patients and families regarding medication and treatment directions
• Chart on behalf of the provider in the exam room when needed, including name, title, date, and time, with provider sign-off
• Schedule patient appointments and referrals as directed
• Perform receptionist duties as necessary
• Perform other duties assigned by the supervisor

Pulmonology, Sleep, ENT, Allergy, Audiology Float

General

• Provides professional nursing care for office patients following the guidelines of the Illinois Nursing Act.
• Assumes responsibility for the care of individuals and groups through a collegial relationship with a physician or clinician.
• Collects patient health data for physicians and enters it into the EMR.
• Analyzes assessment data to determine nursing diagnoses.
• Identifies individualized expected patient outcomes.
• Develops plans of care and identifies interventions to attain expected outcomes.
• Implements interventions identified in the plan of care.
• Evaluates patient progress toward attaining outcomes.
• Assigns ICD-10 codes on charge sheets for billing office and monitors CPT coding for proper documentation.
• May chart on behalf of the provider in the exam room; chart notes must include name, title, date, and time and be signed by the provider.
• Performs other duties as assigned by supervisor.

Phlebotomist

LPN/RN, Clinic Float

Phlebotomist

General Secretary – Lab

Vision Center Assistant

Pulmonology, Sleep, ENT, Allergy, Audiology Float

RN, Clinic Float – PRN