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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payroll processing, including payroll tax knowledge and correction management, while effectively managing client inquiries and expectations. Strong attention to detail and problem-solving skills are essential for auditing and reconciling payroll corrections.
Highest-signal resume keywords
Payroll-Related ExperienceStrong Payroll Tax KnowledgeKnowledge Of Payroll Tax Return Filing RequirementsAbility To Multitask And Stay OrganizedStrong Problem-Solving Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingAudit And Reconcile CorrectionsProcess Voids/AdjustmentsCreate YTD EntriesManage Tax CorrectionsReview Correction RequestsSystem AdjustmentsThird Party Sick Pay ManagementPayroll Corrections Queue MonitoringPayroll Tax Knowledge
Soft Skills
Attention To DetailSelf-MotivatedAbility To Prioritize DutiesTime ManagementPositive AttitudeStrong Critical Thinking Skills
Tools & Technologies
Service Cloud
Industry Keywords
Third Party Access RulesBackground CheckCredit Check
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Monitor the Payroll Corrections Queue
- Manage client expectations and inquiries within Service Cloud
- Audit, troubleshoot, and research corrections
- Review incoming correction requests and process system adjustments
- Provide support for clients and internal teams
- Process voids/adjustments and create YTD entries when necessary
- Audit and reconcile corrections prior to amendment processing
- Manage the collection/refund of tax corrections
- Manage all Third Party Sick Pay
- Maintain oversight of the payroll corrections process
Requirements
What you’ll need- Payroll-related experience
- Attention to detail
- Self-motivated
- Ability to prioritize duties
- Time management
- Positive attitude
- Strong critical thinking skills
- Ability to multitask and stay organized
- Strong problem-solving mindset
- Strong payroll tax knowledge
- Knowledge of payroll tax return filing requirements
- Familiarity with Third Party Access rules
- Must pass a background check
- Must pass a credit check
Benefits
Comp & perks- Comprehensive health, life, and disability insurance
- Generous leave policies including four weeks of vacation, 12 company holidays, parental leave, and volunteer time off
- 401(k) plan with up to a 6% company match
- $2,000 Paid-Paid Vacation bonus
- Employee assistance program through Headspace
- Competitive benefits
- Professional development
- Flexible work arrangements