Sales Operations Manager

CGWS - COME GROW WITH US

. Improve sales productivity, efficiency, and effectiveness by optimizing sales processes, systems, and operational workflows .

Posted 11/4/2026full-timeUtah • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce Administration and Sales Operations, focusing on optimizing sales processes and implementing revenue technologies. Proven ability to analyze data, identify inefficiencies, and design scalable solutions to enhance sales productivity and operational efficiency.

Highest-signal resume keywords

Salesforce AdministrationSales Process OptimizationRequirements GatheringOperational Efficiency ImprovementLeanData Administration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce ReportingLead RoutingOpportunity ManagementWorkflow AutomationData AnalysisProcess ImprovementTerritory ManagementSales Rules of EngagementIntegration ImplementationDocumentation

Soft Skills

Clear CommunicationAttention to DetailProactive OwnershipCollaborationProblem Solving

Tools & Technologies

SalesforceLeanDataOutreachZoomInfoLinkedIn Sales NavigatorChili PiperAttention AIClay1Mind

Certifications & Qualifications

Salesforce Administrator CertificationLeanData Fundamentals CertificationLeanData Advanced Certification

Industry Keywords

Sales OperationsRevenue OperationsB2B SaaSSales Performance ReportingOperational Workflows

About the role

Key responsibilities & impact

Improve sales productivity, efficiency, and effectiveness by optimizing sales processes, systems, and operational workflows
Partner with Sales leadership and assigned sales segments to understand needs, address operational challenges, and improve performance
Evaluate workflows, identify inefficiencies and root causes, and design scalable process improvements and automations
Support implementation, administration, integration, and optimization of revenue technologies, including Salesforce-connected applications and sales productivity tools
Partner with Salesforce Administration to scope, troubleshoot, test, and implement enhancements, automations, and fixes
Manage operational projects from requirements gathering and solution design through implementation, testing, documentation, and stakeholder communication
Support sales processes, lead and opportunity management workflows, territory assignments, and rules of engagement
Investigate and resolve system, process, and data issues; assist with the Sales Operations helpdesk queue
Collaborate with Sales, Marketing Operations, Revenue Analytics, Salesforce Administration, and other partners
Use Salesforce reporting and operational data to identify trends, investigate issues, evaluate process effectiveness, and measure results
Maintain documentation of business processes, system configurations, workflows, and dependencies
Help stakeholders prioritize competing needs and recommend maintainable solutions
Report to the Sr. Manager, Sales Operations; individual contributor with no supervisory responsibilities
Initially support Expansion Sales within the Revenue Flow and Integrity team

Requirements

What you’ll need

3+ years in Sales Operations, Revenue Operations, Business Operations, Salesforce Administration, or a related role
Strong working knowledge of Salesforce leads, contacts, accounts, opportunities, reporting, and core sales workflows
Experience supporting, improving, or administering sales processes, business systems, or revenue technologies
Ability to translate business requirements into practical, scalable operational solutions
Ability to investigate complex issues, identify root causes, and recommend effective solutions using data and sound judgment
Experience identifying opportunities for automation, reduced manual effort, and improved operational efficiency
Strong skills in requirements gathering, planning, testing, documentation, and implementation
Clear verbal and written communication, including explaining technical or complex information to nontechnical stakeholders
Experience collaborating with business leaders and cross-functional teams
Strong attention to detail, ability to manage competing priorities, and proactive ownership
Willingness to learn new technologies, business processes, and operational responsibilities
Hands-on LeanData administration, including building, modifying, troubleshooting, or optimizing routing graphs; LeanData Fundamentals or Advanced certification
Salesforce Administrator certification or advanced Salesforce configuration experience
Experience administering or implementing Outreach, ZoomInfo, LinkedIn Sales Navigator, Chili Piper, Attention AI, Clay, 1Mind, or similar platforms
Experience with lead routing, territory management, lead-to-account matching, opportunity management, and sales rules of engagement
Experience supporting inbound acquisition, outbound sales, account management, or customer expansion, particularly in a B2B SaaS organization with complex sales processes
Familiarity with forecasting, pipeline management, opportunity lifecycle, and sales performance reporting
Experience with Salesforce integrations, workflow automation, revenue technology architecture, implementations, migrations, or cross-functional process improvements
Experience using AI and automation to streamline operational workflows, improve efficiency, and reduce manual work
Bachelor's degree in Business Administration, Information Systems, or a related field preferred, but not required
Must pass background and credit checks

Benefits

Comp & perks

Comprehensive health, life, and disability insurance
4 weeks of vacation
12 company holidays
Parental leave
Volunteer time off
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Competitive benefits
Professional development
Flexible work arrangements