Senior Renewal Manager, Enterprise

Chainguard

. Own the end-to-end renewal process for a portfolio of enterprise customers, beginning 120+ days before renewal and driving on-time renewals through account strategy, stakeholder engagement, and negotiation.

Posted 11/12/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end renewal process for enterprise customers, including negotiation of multi-year agreements and collaboration with cross-functional teams. Proven ability to drive gross retention and develop strategic renewal playbooks in a fast-paced environment.

Highest-signal resume keywords

B2B SaaS ExperienceMulti-Year Agreement NegotiationRenewal ForecastingStakeholder EngagementProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationRenewal Strategy DevelopmentCRM MaintenanceQuote GenerationOrder Form Preparation

Soft Skills

Strong Communication SkillsHigh Emotional IntelligenceProactive Problem-Solving MindsetOrganizational SkillsCollaboration

Tools & Technologies

Salesforce

Industry Keywords

Enterprise CustomersGross RetentionRegulated IndustriesFinancial ServicesHealthcareDevSecOpsCybersecurity

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own the end-to-end renewal process for a portfolio of enterprise customers, beginning 120+ days before renewal and driving on-time renewals through account strategy, stakeholder engagement, and negotiation.
Partner with Customer Success Managers to build renewal business cases grounded in adoption, CVE reduction, and engineering time saved, and present them to economic buyers and executives.
Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes.
Coordinate with Finance, Legal, customer Procurement, and Deal Desk for accurate and timely contract execution.
Work with Account Executives to align renewals with expansion opportunities.
Maintain accurate renewal forecasts, risks, and status in CRM.
Identify renewal risks and lead cross-functional mitigation plans to protect gross retention.
Develop and refine enterprise renewal playbooks.
Serve as escalation point for complex renewals, mentor Renewal Managers, and help scale the function.

Requirements

What you’ll need

7+ years of experience in B2B SaaS in renewals, account management, or sales, with direct ownership of six-figure customer contracts.
Track record of renewing large, multi-year enterprise agreements at or above value, including through competitive displacement attempts and budget pressure.
Proven ability to drive complex renewals with predictability and deliver against gross retention targets.
Experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams while maintaining strong customer relationships.
Comfort engaging senior stakeholders, including security, engineering, and procurement leaders.
Strong project management and organizational skills, with the ability to manage multiple complex renewal cycles simultaneously.
Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce.
Ability to collaborate effectively with both technical and non-technical stakeholders.
High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset.
Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed.
Strongly preferred: experience with large enterprises in regulated industries such as financial services or healthcare.
Strongly preferred: experience in a high-growth or early-stage startup environment.
Strongly preferred: familiarity with security, DevSecOps, or developer-focused products.
Strongly preferred: passion for technology and cybersecurity.

Benefits

Comp & perks

Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
Receive stock options upon hire and promotion.
Participate in secondary offerings and have 10 years to exercise your options.
100% covered health, vision and dental insurance premiums for you and your dependents.
Flexible time off.
18 weeks paid parental leave for birthing parents and 12 weeks for non-birthing parents, usable all at once or throughout the child's first year.