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CRM and Marketing Administrator
Chambre d'agriculture Grand Est. Handle the day-to-day administration of the CRM system, including processing internal requests, making corrections and updates, configuring user rights and access, and producing data extracts and analyses .
About the role
Key responsibilities & impact- Handle the day-to-day administration of the CRM system, including processing internal requests, making corrections and updates, configuring user rights and access, and producing data extracts and analyses
- Manage products and pricing in the CRM, including their impact on data and financial and analytical tracking
- Support employees in using the CRM and resolve day-to-day issues
- Ensure data quality, reliability, and consistency
- Contribute to the cleansing, updating, and structuring of databases
- Help monitor compliance related to the Electronic Invoicing Reform
- Produce checks, data extracts, dashboards, KPIs, and analyses
- Contribute to the deployment of a new email marketing tool
- Administer satisfaction surveys
- Participate in implementing marketing initiatives
- Support the Marketing Manager in preparing and coordinating marketing projects
Requirements
What you’ll need- Two-year post-secondary qualification in management, marketing, data, or information systems
- Initial experience in CRM administration, data management, and user support
- Proficiency in digital tools, particularly Microsoft 365 and Excel (advanced level)
- Organized, methodical, and curious
- Ability to manage multiple topics simultaneously
- Able to work independently on operational requests
- Strong interpersonal and communication skills when interacting with users
Benefits
Comp & perks- Company restaurant
- 13-month salary
- RTT days, up to 20 days per year
- Remote working
- 75% coverage of public transportation costs
- Health and disability insurance coverage
- Retirement savings plan
- 27 days of paid vacation
- Training policy supporting skills development
- Benefits and activities offered by the Social and Economic Committee (CSE)
- Structured onboarding program
- Support focused on professional development