Commercial Training Advisor

Chambre de Métiers et de l'Artisanat Auvergne-Rhône-Alpes

. Market the CMA Rhône training offering .

Posted 10/26/2026contractLyon • FranceMid-LevelSenior💰 €2,072 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in marketing training programs, managing customer inquiries, and coordinating training logistics. Proficient in Salesforce for tracking sales activities and possesses strong interpersonal skills to foster relationships within the crafts sector.

Highest-signal resume keywords

Salesforce ProficiencyCustomer Service OrientationTraining Program CoordinationInterpersonal SkillsCrafts Sector Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program MarketingSales Activity MonitoringAdministrative SupportLogistical SupportData Reporting

Soft Skills

Attention To DetailAnalytical SkillsAdaptabilityTeam SpiritEmpathy

Certifications & Qualifications

Post-Secondary Qualification In ManagementPost-Secondary Qualification In Sales

Industry Keywords

CMA Rhône Training OfferingApprenticeship OpportunitiesQualiopi DocumentationTraining SessionsFunding Options

About the role

Key responsibilities & impact

Market the CMA Rhône training offering
Welcome, inform and advise the public about training programs and funding options
Handle inbound calls and pre-registration requests submitted through the website
Promote the offering through outbound calls, email campaigns, company visits and participation in events
Record and monitor sales activity in Salesforce
Support company prospecting efforts to source apprenticeship opportunities and place prospective learners
Support candidate sourcing for qualifying training programs
Provide administrative and logistical support for training programs
Set up and monitor training activities, including registrations, funding arrangements, invitations, Qualiopi documentation and invoicing
Maintain dashboards and reporting tables
Support the planning and coordination of training sessions
Welcome trainees and ensure the smooth delivery of training at the CMA

Requirements

What you’ll need

Minimum two- to three-year post-secondary qualification in management and/or sales
Ideally, a successful initial experience in a similar role
Self-sufficiency, responsiveness, attention to detail, analytical skills and adaptability
Team spirit and the ability to work cross-functionally with different departments
Strong customer service orientation and proven interpersonal skills
Caring and empathetic approach
Good knowledge of the crafts sector and the training offering provided by the CMA network would be an advantage

Benefits

Comp & perks

Health insurance
75% of public transportation costs covered
13th-month bonus
Sustainable mobility allowance
Meal vouchers
Remote working
18 additional leave days (RTT)
Disability and life insurance
One day of remote work per week available