Chambre de Métiers et de l'Artisanat Auvergne-Rhône-Alpes

Sales

• Market CMA Ardèche’s training programs across the Ardèche region
• Define target audiences and conduct active, regular outreach through outbound calls, email campaigns, company visits, and participation in events
• Welcome, inform, and advise members of the public about training programs and funding opportunities
• Handle inbound calls and pre-registration requests submitted through the website
• Record and monitor sales activity in Salesforce
• Set up and provide administrative follow-up for training programs
• Manage registrations, funding applications, trainer purchase orders, invitations, and Qualiopi documentation
• Handle invoicing according to the funding body and monitor reimbursements
• Update dashboards
• Participate in the planning and coordination of training sessions
• Book the necessary rooms, trainers, and equipment
• Welcome trainees and ensure the smooth delivery of training at the CMA

Sales Advisor – Training

Accounts Payable

• Receive, review, and assess the compliance of supplier invoices
• Code, allocate to the appropriate general ledger and analytical accounts, and record invoices
• Reconcile and record purchase-order invoices
• Process non-purchase-order invoices in accordance with internal procedures
• Assist with managing supplier disputes and monitor follow-up reminders
• Verify the reliability of accounting data and ensure compliance with applicable rules
• Reconcile third-party accounts
• Analyze supplier trial balances and contribute to closing activities
• Prepare OPCO invoices using YPAREO
• Send or upload sales invoices to designated platforms
• Prepare billing schedules for ancillary expenses
• Manage receipts and payments and prepare direct debits
• Analyze customer trial balances and contribute to closing activities

Accounts Payable and Receivable Accountant

Manager

• Coordinate the services of the Savoie Chamber of Trades and Crafts (CMA) under the responsibility of the Regional Secretary General
• Lead the implementation, monitoring, and evaluation of the agency’s activities
• Manage resources
• Provide support to the Departmental President
• Implement and lead the territorial policy of the Auvergne-Rhône-Alpes CMA
• Manage and evaluate the activities of the Savoie CMA and ensure its performance
• Promote, develop, and market the service offering to craft businesses
• Deploy local programs and projects and support teams through change management
• Work directly with businesses when necessary
• Lead the administrative and financial monitoring of contracts and agreements and ensure reporting
• Build and maintain partnerships with the territory’s public intermunicipal cooperation establishments (EPCI)
• Develop and coordinate partnerships, networks, and initiatives supporting businesses and territorial development
• Organize support for the activities of the President of the Savoie CMA
• Support locally elected representatives responsible for governing bodies
• Plan and manage financial, human, and material resources
• Participate in recruitment and the development of the skills development plan
• Support the team’s growth, skills development, and performance
• Lead and coordinate property and general facilities management
• Ensure the maintenance of real estate and movable assets
• Ensure the safety and security of people and property
• Deploy hygiene, safety, and building maintenance processes and tools

Territorial Manager

Advisor

• Provide information and support to aspiring entrepreneurs in starting or taking over a business
• Support the completion of market research
• Assist with preparing financial forecasts and selecting the appropriate legal, tax and social security structure
• Provide support with commercial strategy and business development
• Analyze the company’s accounting and financial information
• Connect clients with stakeholders in the local business ecosystem
• Assist with preparing and monitor applications for financial aid and bank loans
• Deliver training sessions, information meetings, workshops and webinars
• Update materials in line with legal and economic developments
• Participate in events related to the relevant business topics
• Advise and support business owners during the launch and development of their activities
• Conduct the assessments required for the development of craft businesses and identify their needs
• Advise business owners on management topics and refer them to specialist services when necessary
• Promote and sell the CMA’s service offering
• Contribute to customer relationship management, upselling and customer retention

Business Creation Advisor – Entrepreneurship

Communications

• Support the Regional President during travel and with communications
• Manage the President’s calendar, correspondence, and contacts in coordination with General Management
• Accompany the President and elected officials on their travels
• Draft briefing notes to prepare for meetings and speaking engagements
• Develop and write key messages, remarks, speeches, and press releases
• Manage the President’s social media accounts
• Manage the public representation of the President’s and elected officials’ image in coordination with the Brand and Communications Department
• Develop and maintain relationships with the broader ecosystem
• Contribute to the management of social media channels
• Contribute to the management and optimization of the website
• Support email marketing/newsletter and webinar initiatives

Assistant to the President – Institutional and Digital Communications

• Provide information and support to aspiring entrepreneurs setting up or taking over a business
• Support the preparation of market research
• Assist with the development of financial forecasts and the selection of the appropriate legal, tax and social security status
• Provide support with commercial strategy and business development
• Analyze the company’s accounting and financial information
• Connect clients with stakeholders in the local business ecosystem
• Assist with preparing applications for financial assistance and bank loans, and monitor their progress
• Lead training sessions, information meetings, workshops and webinars
• Update materials to reflect legislative and economic changes
• Participate in events related to the relevant topics
• Advise and support business owners when launching and developing their activities
• Conduct the assessments required to support the development of craft businesses and identify their needs
• Inform business owners about business management topics and refer them to specialist services
• Promote and market the CMA’s service offering
• Present the CMA’s business creation and comprehensive service offerings
• Contribute to customer relationship management, with a focus on upselling and customer retention

Business Creation Advisor

• Oversee the educational coordination of apprenticeship training programs offered in the Rhône and Ain departments
• Plan training sessions and the resources required
• Coordinate trainers, learners, companies, and partners
• Ensure the smooth logistical and educational delivery of training programs
• Anticipate and manage organizational contingencies
• Support learners throughout their training journey
• Monitor attendance, progress, and outcomes
• Manage the administrative follow-up of training activities
• Produce monitoring indicators and dashboards
• Serve as an apprenticeship mediator and conduct mediation interviews
• Participate in the practical and administrative organization of Artisan Qualification examinations
• Act as the liaison with examination panels, candidates, and partners
• Participate in invigilation, grading system administration, and diploma ceremonies
• Recruit and train examination panels for the admission test of the Taxi-VTC examination
• Participate in the preparation of the local eligibility test
• Participate in invigilation and the marking of eligibility examinations