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Claims Helper – Inuktitut-Speaking
ChangeMakers. Provide trauma-informed, culturally safe support to Class Members virtually and in person .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates trauma-informed and culturally safe support for Indigenous Peoples, with strong knowledge of Indigenous culture and history. Proficient in navigating claims processes and collaborating with community partners while ensuring compliance with health and safety regulations.
Highest-signal resume keywords
Working Proficiency In InuktitutExperience Working With Indigenous PeoplesKnowledge Of Indigenous Culture And HistoryUnderstanding Of Colonial Policies And ImpactsBilingual Proficiency In English And Inuktitut
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims Process NavigationClaim Form AssistanceMental Health Support CoordinationLegal Support ConnectionCultural Support Connection
Soft Skills
Relationship BuildingCollaborationCommunicationCultural AwarenessProblem Solving
Tools & Technologies
Online PlatformsTechnology Aptitude
Certifications & Qualifications
Criminal Record Check (CRC)Vulnerable Sector Check (VSC)
Industry Keywords
Trauma-Informed CareCulturally Safe SupportIndigenous Community GovernanceHealth And Safety LegislationSafety Initiatives
About the role
Key responsibilities & impact- Provide trauma-informed, culturally safe support to Class Members virtually and in person
- Guide Class Members through claim forms, resources, and the claims process
- Collaborate with Claims Helpers to coordinate effective support and address service gaps
- Build and maintain relationships with communities, organizations, and local partners
- Assist with claim completion, status updates, appeals, and connections to mental health, legal, and cultural support
- Participate in ongoing training and learning
- Contribute to a safe, healthy, and respectful workplace
- Comply with health and safety legislation and organizational policies
- Participate in safety initiatives and support prevention of risk and injury
Requirements
What you’ll need- Working proficiency in Inuktitut
- Three years or more of experience working with Indigenous Peoples and communities, through community, professional, or lived experience
- Strong knowledge and awareness of Indigenous culture, history, and the impacts of trauma
- In-depth understanding of colonial policies, discriminatory laws, colonization impacts on Indigenous peoples, and Indigenous community governance structures
- Ability to travel across Canada, up to 45% of the role, with individual trips of up to 7–10 days
- Intermediate understanding of technology and online platforms, or strong aptitude for learning new tools quickly
- Ability to access a local airport and possible nearby work locations
- Access to a quiet workspace and internet
- Bilingual proficiency in English and Inuktitut
- Successful completion of a Criminal Record Check (CRC) and Vulnerable Sector Check (VSC) as a condition of employment
Benefits
Comp & perks- Rewarding benefits package
- Possible Northern Allowance for candidates living in northern or remote communities
- Accessible and supportive hiring process
- Accommodation during the application or interview process