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Channing House

Administrator

Channing House

. Lead regulatory oversight and operational integration of resident-facing services across Independent Living, Assisted Living, Memory Care, and Skilled Nursing .

Posted 10/15/2026full-timePalo Alto • California • United StatesSeniorLead💰 $176,800 - $220,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in regulatory compliance, operational leadership, and strategic planning within senior living and healthcare environments. Proficient in overseeing multiple service lines while ensuring quality resident care and adherence to industry regulations.

Highest-signal resume keywords
California Nursing Home Administrator LicenseResidential Care Facility for the Elderly Administrator CertificateRegulatory Compliance KnowledgeSenior Leadership Experience in HealthcareOperational Integration of Resident Services

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Healthcare AdministrationRegulatory ComplianceBudget ManagementQuality ImprovementProgram DevelopmentStaffing ModelsPolicy DevelopmentPerformance MonitoringResident Services PlanningInfection Prevention
Soft Skills
LeadershipCollaborationCommunicationProblem-SolvingTeam Building
Tools & Technologies
Microsoft Office SuitePCCEMR SystemsZoomTeams
Certifications & Qualifications
California Nursing Home Administrator LicenseResidential Care Facility for the Elderly Administrator Certificate
Industry Keywords
Skilled Nursing FacilityResidential Care Facility for the ElderlyCMSTitle 22Life Safety CodeCal/OSHAHIPAAInfection PreventionEmergency PreparednessSenior Living

About the role

Key responsibilities & impact
  • Lead regulatory oversight and operational integration of resident-facing services across Independent Living, Assisted Living, Memory Care, and Skilled Nursing
  • Report directly to the Chief Operating Officer
  • Oversee daily operations and budgets for Health Services and Wellness Services departments
  • Ensure coordinated, resident-centered service delivery across all levels of living
  • Translate organizational strategy into operational plans, measurable goals, and sustainable processes
  • Serve as Nursing Home Administrator of Record for the Skilled Nursing Facility and RCFE Administrator of Record for Assisted Living and Memory Care programs
  • Lead resident services planning for campus expansion, Independent Living growth, and future service enhancements
  • Lead operational readiness and implementation of the Memory Care program, including staffing models, employee training, program development, and regulatory compliance
  • Provide leadership during resident transitions between levels of living
  • Oversee wellness and life enrichment programs
  • Maintain systems protecting residents’ personal property and respond to theft or loss reports
  • Develop, implement, and ensure compliance with facility policies and procedures
  • Monitor changes in applicable laws, regulations, directives, and industry guidance
  • Ensure compliance with CMS, CDPH, CDSS, Title 22, OSHA, Cal/OSHA, HIPAA, infection prevention, emergency preparedness, and Life Safety Code requirements
  • Serve as primary contact for regulatory and oversight agencies
  • Lead and participate in quality, infection prevention, safety, and other organizational committees
  • Provide written or oral reports to the Chief Operating Officer
  • Monitor quality and performance indicators, identify trends, and ensure corrective actions
  • Participate in resident forums, family meetings, care conferences, grievance resolution, and resident assessments
  • Support strategic planning, campus expansion, service development, resident experience initiatives, and organizational transformation
  • Foster integrity, accountability, collaboration, innovation, and continuous improvement
  • Build cross-functional relationships and promote teamwork across departments
  • Participate in Entrepreneurial Operating System practices, including Level 10 meetings and quarterly planning
  • Serve as Incident Commander during emergencies as assigned
  • Provide leadership and oversight for Health Services, Wellness Services, Life Enrichment, and other assigned departments
  • Establish departmental goals, priorities, and performance expectations
  • Direct, coordinate, and evaluate direct reports and departments
  • Recruit, hire, onboard, train, develop, retain, coach, and discipline employees as necessary
  • Plan, assign, delegate, and direct work; evaluate performance and address workplace concerns
  • Maintain effective team relationships, professionalism, resident support, company policy compliance, and business ethics

Requirements

What you’ll need
  • Bachelor’s degree in healthcare administration, nursing, gerontology, social services, or related field
  • Minimum of seven (7) years of progressive leadership experience in senior living, healthcare, or a related field, including five (5) or more years in a senior leadership role
  • Knowledge of CMS, Title 22, and policies and procedures related to skilled nursing facilities (SNFs) and residential care facilities for the elderly (RCFEs)
  • Senior leadership experience in a CCRC, Life Plan Community, senior living, or healthcare organization overseeing multiple service lines
  • Demonstrated experience supervising licensed clinical services and hospitality/wellness departments
  • Strong working knowledge of California Skilled Nursing and RCFE regulatory frameworks
  • Proficiency in Microsoft Office suite
  • Proficiency in PCC is a plus
  • Comfortable utilizing Zoom, Teams, or similar for virtual meetings
  • Comfortable with personal computers, software including EMR, and networked systems
  • Ability to speak and comprehend English, the primary language used in the workplace
  • Excellent verbal and written communication skills and attention to detail
  • Must hold an active California Nursing Home Administrator (NHA) license and a Residential Care Facility for the Elderly (RCFE) Administrator certificate
  • Ability to interpret and administer State and federal laws and regulations
  • Up to 20% travel required
  • Flexibility to work nights, weekends, and some holidays based on needs
  • Ability to regularly move 10 pounds and occasionally lift/move up to 25 pounds
  • Master’s degree in healthcare administration, business administration, public health, or related discipline preferred
  • Experience supporting multi-site or campus expansion initiatives preferred
  • Experience launching or expanding Memory Care programs preferred

Benefits

Comp & perks
  • Continuing education, professional associations, workshops, seminars, partnerships, and active engagement in the senior living and long-term care fields
  • Equal opportunity employer
  • Reasonable accommodations for individuals with disabilities