CHAPTERS Group AG

Platform Engineer

• Operate the AI Hub for more than 10 companies, including deployments, updates, configuration, SSO with Entra ID, monitoring, backups, and incident handling
• Onboard companies and teams and set up skills, knowledge bases, and tools
• Analyze and resolve outages and blockers as the technical point of contact
• Document recurring issues
• Connect the Hub to Microsoft 365/Graph, CRM, ticketing, and ERP systems via tools, MCP servers, and REST APIs
• Turn recurring questions into documentation, templates, and short hands-on sessions
• Share patterns within the AI Core Team, test new features, and feed insights into the platform roadmap
• Occasionally support the M&A team—approximately 10–20% of the time—in evaluating technology and AI stacks
• Work closely with the Group’s companies as a Forward Deployed Engineer

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AI Platform Engineer – AI Hub