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Medical Staff Scheduler
Chapters Health System. Coordinate and oversee patient scheduling for medical service providers, including APRNs and physicians .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient scheduling and compliance with Medicare/Medicaid guidelines, while effectively utilizing electronic medical records and scheduling software. Strong communication and time management skills are essential for coordinating medical staff visits and maintaining confidentiality.
Highest-signal resume keywords
Patient SchedulingElectronic Medical Record UtilizationStrong Excel SkillsEffective Communication SkillsHospice Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient SchedulingElectronic Medical Record UtilizationStrong Excel SkillsData AnalysisMicrosoft Office SoftwareData EntryWorksheet/Formula CreationMedical TerminologyScheduling Software
Soft Skills
Time ManagementAbility to MultitaskStress ManagementCooperative Team EnvironmentListening and Understanding Skills
Tools & Technologies
Microsoft TeamsScheduling SoftwareElectronic Medical Record Systems
Certifications & Qualifications
Florida Care Provider Background Screening Eligibility
Industry Keywords
HealthcareMedicareMedicaidHospiceQuality AssurancePerformance Improvement
About the role
Key responsibilities & impact- Coordinate and oversee patient scheduling for medical service providers, including APRNs and physicians
- Schedule visits, especially F2F compliance visits, following strict Medicare/Medicaid guidelines
- Work closely with affiliate medical directors to ensure medical staff productivity is met
- Contact patients and families to schedule medical staff visits
- Represent the Company professionally through care delivered and services provided to clients
- Comply with state, federal and local regulations and Company policies and practices
- Maintain confidentiality of patients, families, colleagues and sensitive situations
- Participate in performance improvement, quality assurance, research, educational and community activities
- Share expertise with co-workers and advance electronic media skills
Requirements
What you’ll need- College degree or equivalent work experience
- Minimum of 3 years of related work experience in the healthcare field
- Prior experience in a contact call center environment and/or medical staff scheduling and/or clinical patient care
- Experience utilizing an electronic medical record and scheduling software
- Strong Excel skills, including data input, formatting, filtering, sorting, worksheet/formula creation and management, and data analysis
- Proficiency in Teams
- Previous hospice experience
- Strong medical terminology skills, preferably related to hospice
- Able to perform sedentary work with frequent interruptions
- Excellent time management and ability to prioritize tasks and meet scheduling deadlines
- Ability to handle stressful situations professionally and calmly
- Patient scheduling and effective communication skills
- Information seeking/probing skills
- Accurate knowledge transfer
- Listening, understanding and responding skills
- Ability to multitask in a fast-paced environment
- Ability to work in a cooperative team environment
- Ability to work under moderate supervision with discretion and independent judgment
- Computer operations, Microsoft Office software, data entry and navigation skills
- Satisfactorily complete competency requirements for the position
- Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy
- Eligibility through the Florida Care Provider Background Screening Clearinghouse after a conditional offer and ongoing eligibility
Benefits
Comp & perks- Drug and/or alcohol testing consent and ongoing compliance with the Drug-Free Workplace Policy
- Opportunity to improve professional knowledge and skill level
- Participation in Company research and educational activities
- Participation in Quality Assurance and Performance Improvement activities as appropriate
- Community and professional organization participation