Digital Transformation – Automation Specialist

. Build and maintain chatbots/conversational assistants for internal and customer-facing digital assistance .

Posted 9/26/2026full-timeTegucigalpa • HondurasJuniorMid-LevelWebsite

Tools & technologies

ERPPythonRPASOAPSQL

Key responsibilities & impact

Build and maintain chatbots/conversational assistants for internal and customer-facing digital assistance
Leverage Claude (Anthropic) and other AI tools to build intelligent workflows, automate document processing, and enhance bot capabilities
Configure, integrate, and support automations within Workday
Integrate automations with enterprise systems such as ERP, CRM, TMS, SAP, and HubSpot via APIs and databases
Build and maintain dashboards to monitor automation performance and KPIs
Collaborate with business, IT, and operations teams to prioritize automation opportunities
Document automations following best practices
Provide ongoing monitoring, troubleshooting, and optimization
Drive adoption of AI and automation tools across departments

What you’ll need

Bachelor's degree in Systems Engineering, Computer Science, IT, or related field
2–5 years in process automation, RPA development, or a related digital/technical role
Hands-on experience with at least one RPA platform (UiPath, Automation Anywhere, or Power Automate)
Experience building or configuring chatbots/conversational tools (Dialogflow, Microsoft Bot Framework, Rasa, or similar)
Working knowledge of Claude (Anthropic) or similar LLM/AI platforms for building automated workflows, document processing, or bot logic
Hands-on experience with Workday, including report building, business process configuration, and/or integrations
API integration experience (REST/SOAP), SQL, and basic scripting (Python preferred)
Familiarity with OCR/Intelligent Document Processing (IDP) tools

Comp & perks