Digital Transformation – Automation Specialist

Charger Logistics Inc.

. Build and maintain chatbots/conversational assistants for internal and customer-facing digital assistance .

Posted 10/3/2026full-timeParque Industrial Querétaro • MexicoJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Proficient in building and maintaining chatbots and automations using AI tools like Claude (Anthropic) and RPA platforms. Experienced in integrating systems such as Workday, ERP, CRM, and utilizing APIs for automation and performance monitoring.

Highest-signal resume keywords

RPA DevelopmentChatbot ConfigurationWorkday IntegrationAPI IntegrationProcess Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RPA DevelopmentChatbot ConfigurationAPI IntegrationSQLPythonDocument ProcessingAutomation ToolsBusiness Process AutomationDashboard BuildingTroubleshooting

Soft Skills

CollaborationDocumentationOptimization

Tools & Technologies

UiPathAutomation AnywherePower AutomateDialogflowMicrosoft Bot FrameworkRasaClaude (Anthropic)OCR ToolsIDP ToolsHubSpot

Industry Keywords

Process AutomationDigital AssistanceEnterprise SystemsKPI MonitoringAutomation Opportunities

Tech Stack

Tools & technologies

ERPPythonRPASOAPSQL

About the role

Key responsibilities & impact

Build and maintain chatbots/conversational assistants for internal and customer-facing digital assistance
Leverage Claude (Anthropic) and other AI tools to build intelligent workflows, automate document processing, and enhance bot capabilities
Configure, integrate, and support automations within Workday, including custom reports, business process automation, and integrations
Integrate automations with enterprise systems such as ERP, CRM, TMS, SAP, and HubSpot via APIs and databases
Build and maintain dashboards to monitor automation performance and KPIs
Collaborate with business, IT, and operations teams to prioritize automation opportunities
Document automations following best practices; provide ongoing monitoring, troubleshooting, and optimization
Drive adoption of AI and automation tools across departments

Requirements

What you’ll need

Bachelor's degree in Systems Engineering, Computer Science, IT, or related field
2–5 years in process automation, RPA development, or a related digital/technical role
Hands-on experience with at least one RPA platform (UiPath, Automation Anywhere, or Power Automate)
Experience building or configuring chatbots/conversational tools (Dialogflow, Microsoft Bot Framework, Rasa, or similar)
Working knowledge of Claude (Anthropic) or similar LLM/AI platforms for building automated workflows, document processing, or bot logic
Hands-on experience with Workday, including report building, business process configuration, and/or integrations
API integration experience (REST/SOAP), SQL, and basic scripting (Python preferred)
Familiarity with OCR/Intelligent Document Processing (IDP) tools

Benefits

Comp & perks

Competitive Salary
Healthcare Benefit Package
Career Growth