Key Account Coordinator

Charger Logistics Inc.

. Monitor and track active shipments throughout weekend hours, maintaining real-time visibility and service performance .

Posted 9/25/2026full-timeRemote • ColombiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in monitoring shipments, managing customer communications, and resolving operational issues within the transportation and logistics sector. Proficient in maintaining accurate documentation and collaborating effectively with various stakeholders.

Highest-signal resume keywords

Sales And Account Management ExperienceKnowledge Of The Trucking IndustryCustomer Relation SkillsVerbal And Written Communication SkillsAbility To Function Independently

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Interpersonal SkillsPresentation SkillsProblem-Solving Skills

Industry Keywords

TransportationLogisticsShipment TrackingOperational IssuesCustomer PortalsDelivery SchedulesService PerformanceDocumentationService DisruptionsLoad Recoveries

About the role

Key responsibilities & impact

Monitor and track active shipments throughout weekend hours, maintaining real-time visibility and service performance
Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues
Update customer portals, systems, and shipment records with accurate and timely information
Coordinate pickup and delivery appointments and ensure customer requirements are met
Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions
Handle customer inquiries and complaints, providing timely solutions and follow-up
Prepare and distribute overnight reports, ensuring critical updates and exceptions are communicated to the daytime operations team
Maintain accurate documentation and collaborate with customers, carriers, and internal stakeholders

Requirements

What you’ll need

2+ years of sales and account management experience in the transportation and logistics field is preferred
Recent college or university
Strong knowledge and understanding of the trucking industry
Strong verbal, written, and presentation skills
Strong interpersonal and customer relation skills
Ability to function independently with little or no supervision
Ability to function in a team environment

Benefits

Comp & perks

Professional growth career
Competitive pay package
Equal-opportunity employment
Support and room to learn, grow, and develop personal strategies