Logistics Account Manager

Charger Logistics Inc.

. Build and maintain strong, long-term relationships with customers through proactive, consistent communication to ensure both day-to-day and strategic needs are met.

Posted 9/26/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Build and maintain strong, long-term relationships with customers through proactive, consistent communication to ensure both day-to-day and strategic needs are met.
Serve as the primary point of contact for assigned business units and trade lanes, delivering exceptional customer service and account management.
Plan, manage, and coordinate logistics operations for existing customers, ensuring on-time and cost-effective delivery of goods.
Schedule and confirm appointments with vendors and suppliers, maintaining seamless coordination across the supply chain.
Accurately maintain and update customer and operational data within company systems to ensure reliability and transparency.
Drive customer retention and engagement within assigned accounts by anticipating needs, resolving issues, and identifying growth opportunities.
Identify, develop, and manage new business relationships in target markets to expand the company’s customer base.
Collaborate with internal teams to negotiate rates, identify carriers, and procure specialized equipment that meet customer requirements.
Coordinate and support prospect, sales, and customer meetings in partnership with the VP of Sales/Client Relations.
Participate in rate matrix reviews to maintain profitability, competitiveness, and compliance with market trends.

Requirements

What you’ll need

Proven track record with a strong focus on account management, setting appointments, customer service, presenting and meeting with customers, pricing, proposals through to 'closing the deal'.
Bilingual in English and Spanish is an asset
3-5 years of customer service and account management experience in transportation and logistics field is preferred.
College or university degree in Marketing or Business-related field is required.
Strong knowledge and understanding of the sales planning process.
Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
Strong negotiation skills with proven closing ability.
Ability to function independently with little or no supervision as well as function in a team environment.

Benefits

Comp & perks

Competitive Salary
Healthcare Benefit Package
Career Growth