Logistics Account Specialist – After Hours

Charger Logistics Inc.

. Monitor and track active shipments throughout after hours, maintaining real-time visibility and service performance .

Posted 11/4/2026full-timeRemote • ColombiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in monitoring shipments and maintaining real-time visibility in transportation and logistics. Proficient in customer communication, operational issue resolution, and documentation management.

Highest-signal resume keywords

Sales And Account Management ExperienceLand Transportation KnowledgeCustomer Relation SkillsNegotiation SkillsOperational Issue Resolution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Verbal Communication SkillsWritten Communication SkillsPresentation SkillsInterpersonal Skills

Industry Keywords

TransportationLogisticsShipment TrackingCustomer PortalsOperational Exceptions

About the role

Key responsibilities & impact

Monitor and track active shipments throughout after hours, maintaining real-time visibility and service performance
Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues
Update customer portals, systems, and shipment records with accurate and timely information
Coordinate pickup and delivery appointments and ensure customer requirements are met
Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions
Handle customer inquiries and complaints, providing timely solutions and follow-up
Prepare and distribute overnight reports, ensuring all critical updates and exceptions are communicated to the overnight and daytime operations team
Maintain accurate documentation and collaborate effectively with customers, carriers, and internal stakeholders

Requirements

What you’ll need

2+ years of sales and account management experience in transportation and logistics field is preferred
Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
Strong knowledge and understanding of land transportation
Strong verbal, written, and presentation skills
Strong interpersonal and customer relation skills
Strong negotiation skills with proven closing ability
Ability to function independently with little or no supervision as well as function in a team environment

Benefits

Comp & perks

Professional growth career
Competitive pay package