Logistics Account Specialist

Charger Logistics Inc.

. Monitor and track active shipments throughout afternoon hours, maintaining real-time visibility and service performance .

Posted 9/25/2026full-timeRemote • ColombiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in monitoring shipments, managing customer communications, and resolving operational issues in the transportation and logistics sector. Proficient in maintaining accurate documentation and collaborating with various stakeholders to ensure service performance.

Highest-signal resume keywords

Sales And Account Management ExperienceLand Transportation KnowledgeCustomer Relation SkillsNegotiation SkillsProblem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Verbal Communication SkillsWritten Communication SkillsPresentation SkillsInterpersonal Skills

Industry Keywords

TransportationLogisticsShipment TrackingOperational IssuesCustomer InquiriesService PerformanceDocumentationDelivery SchedulesService DisruptionsLoad Recoveries

About the role

Key responsibilities & impact

Monitor and track active shipments throughout afternoon hours, maintaining real-time visibility and service performance
Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues
Update customer portals, systems, and shipment records accurately and timely
Coordinate pickup and delivery appointments and ensure customer requirements are met
Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions
Handle customer inquiries and complaints, providing timely solutions and follow-up
Prepare and distribute overnight reports, communicating critical updates and exceptions to overnight and daytime operations teams
Maintain accurate documentation and collaborate with customers, carriers, and internal stakeholders

Requirements

What you’ll need

2+ years of sales and account management experience in transportation and logistics field is preferred
Ability to understand business processing requirements using technology and conceptualize creative solutions to implement them
Strong knowledge and understanding of land transportation
Strong verbal, written, and presentation skills
Strong interpersonal and customer relation skills
Strong negotiation skills with proven closing ability
Ability to function independently with little or no supervision and in a team environment

Benefits

Comp & perks

Professional growth career
Competitive pay package
Equal opportunity employment
Support and room to learn, grow, and develop personal strategies