Transportation Claims Adjuster

. Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.

Posted 9/26/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Key responsibilities & impact

Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
Adjust physical damage claims including unreported damage claims.
Negotiate directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
Discuss accidents, damage, preventability and processes with commercial vehicle operators.
Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
Report claims and accidents as necessary.
Be available on-call for nights and weekends for serious accidents and other duties as necessary.
Select, direct and manage vendor relationships including towing companies, body shops, garages, and parking/storage yards to obtain accurate costs for claim settlements.
Update and post payments for repairs.
Order police reports, set up new claim files, and confirm loss to insurer and broker.
Communicate with the Claims team, Safety/Compliance team, and others as necessary on relevant items.

What you’ll need

Post-secondary education in an Insurance program or related program.
2+ years of experience in trucking, claims or safety and compliance is preferred.
Experience with commercial lines and transportation liability
Advanced knowledge of Microsoft Outlook and Excel
Strong multi-tasking, time-management, customer service, and organizational skills
Ability to maintain a high level of confidentiality
Ability to stay calm in crisis situations

Comp & perks