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Supportive Housing Program Manager
Charles Lea Center. Implement, manage, monitor, and evaluate assigned programs according to established standards .
Posted 9/25/2026full-timeSpartanburg • South Carolina • United StatesMid-LevelSenior💰 $45,088 - $46,679 per yearWebsite
About the role
Key responsibilities & impact- Implement, manage, monitor, and evaluate assigned programs according to established standards
- Oversee daily program operations and ensure facilities are safe, functional, and in optimal condition
- Ensure the wants, needs, preferences, and personal goals of supported individuals are honored and actively supported
- Provide intervention and leadership during emergencies and hospitalizations
- Support admissions, discharges, and transfers
- Supervise and lead Lead DSPs and DSPs
- Collaborate with the Assistant Director and Human Resources on recruiting, hiring, training, coaching, mentoring, and evaluating staff
- Facilitate training opportunities and maintain required staff certifications
- Coordinate staffing schedules and ensure appropriate coverage
- Provide coverage and support to other Program Managers as needed
- Manage conflict using person-centered coaching and professional problem-solving strategies
- Foster leadership development
- Provide guidance for person-centered services and individualized supports
- Support employment, life goals, independence, community involvement, and meaningful relationships
- Collaborate with Community Supports Leadership to develop and expand diversified services
- Participate in Collaborative Support Plan and interdisciplinary team meetings
- Monitor DSP documentation weekly for accuracy, completeness, and compliance
- Use electronic health record systems for daily documentation and communication
- Compile and submit monthly, quarterly, and annual program reports and statistics
- Assist with critical incident reports and Abuse, Neglect, and Exploitation investigations
- Participate in corrective action planning, audits, and licensing/compliance reviews
- Assist with organizational policies and procedures
- Maintain program and/or home budgets
- Collaborate on technology use for skill development and independence
- Coordinate and implement recommendations from therapeutic and clinical meetings
- Ensure safety, licensing, and regulatory requirements are maintained
- Initiate additional training opportunities through contracted or community supports
Requirements
What you’ll need- Minimum age: 18
- Bachelor's degree with a minimum of 3 years’ experience in Human Services, or AA with a minimum of 4-5 years’ experience in Human Services, or High School Diploma with a minimum of 5–7 years’ experience in Human Services
- Minimum of 2 years supervisory experience
- Valid driver’s license and Social Security number
- Ability to type 70+ WPM and navigate basic computer systems
- Must pass background checks, DMV screening, Medicaid exclusion, fingerprinting (if SC resident <1 year), and provide 3 professional references
- Ability to regularly stand, walk, lift up to 25 lbs, and provide hands-on support
- Travel within Spartanburg County
Benefits
Comp & perks- Paid training
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) retirement plan
- Paid time off (PTO)
- Tuition reimbursement
- Free onsite wellness clinic
- Flexible work schedules