Admissions Coordinator – Spanish Speaking

Charlie Health

. Facilitate a high volume of inbound and outbound calls from prospective clients, families, and referral sources .

Posted 11/4/2026full-timeRemote • United StatesJunior💰 $54,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates bilingual fluency in Spanish and English, with a strong background in client admissions and sales within the healthcare sector. Proficient in Salesforce and adept at maintaining client records while ensuring compliance with HIPAA policies.

Highest-signal resume keywords

Bilingual Fluency In Spanish And EnglishSalesforce ExperienceHealthcare Admissions ExperienceProven Track Record In Sales PerformanceProficiency In Microsoft Office And Google Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client AdmissionsSales ExperienceMultitaskingDocumentation StandardsTreatment Histories

Soft Skills

Building Trust And RapportCommunication SkillsClient Satisfaction Focus

Tools & Technologies

SalesforceMicrosoft OfficeGoogle Suite

Industry Keywords

HIPAA PoliciesMental Health ContextAt-Risk ClientsTime-To-Admission KPIsFinancial Assistance Programs

About the role

Key responsibilities & impact

Facilitate a high volume of inbound and outbound calls from prospective clients, families, and referral sources
Build trust and rapport while gathering demographics, presenting problems, and treatment histories
Communicate financial policies, payment options, and potential financial assistance programs
Maintain client records in Salesforce, including treatment consents and insurance information
Coordinate with internal teams to meet time-to-admission and client satisfaction KPIs
Ensure timely coordination and communication to advance clients into Charlie Health’s program
Maintain knowledge of Charlie Health’s services, mission, and vision and pitch its individualized clinical model
Facilitate admission for at-risk clients while adhering to timelines, documentation standards, and admission quotas

Requirements

What you’ll need

Must have bilingual fluency in Spanish and English
Bachelor's Degree
1-5 years of sales experience; healthcare admissions experience is a plus
Proven track record of exceeding performance targets, particularly in sales or client admissions roles
Experience with Salesforce
Ability to work on a shift based schedule as listed in the application questions
Strong proficiency in multitasking and operating in a high-paced environment
Familiarity with HIPAA policies is a plus
Experience working with adolescents and young adults in a mental health context is a plus
Proficiency in Microsoft Office and Google Suite

Benefits

Comp & perks

Comprehensive benefits for all full-time employees
Target performance-based bonus
Charlie Health pays the Florida fingerprint-based background check cost in full