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Clinical Onboarding Specialist
Charlie Health. Manage new-hire onboarding from preboarding through client-facing care .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR onboarding administration and training within a clinical setting, ensuring effective communication and relationship-building with new hires and leadership. Proficient in maintaining confidentiality and managing sensitive information while supporting the onboarding process.
Highest-signal resume keywords
Bachelor’s Degree2 Years Of HR Onboarding Administration ExperienceHR Experience In A Clinical SettingExcellent Verbal And Written Communication SkillsFamiliarity With Cloud-Based Communication Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Onboarding AdministrationClinical TrainingEmployee File AuditsProblem-SolvingDetail-Oriented
Soft Skills
Interpersonal SkillsRelationship-BuildingListening SkillsConsultative StyleConfidentiality
Tools & Technologies
Google SuiteSlackZoomDropbox
Certifications & Qualifications
State Background Checks
Industry Keywords
Clinical SettingOnboarding ProcessEmployee TrainingConfidentiality Management
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage new-hire onboarding from preboarding through client-facing care
- Support clinical training efforts and learn the roles and responsibilities of assigned onboarding cohorts
- Assist new hires in completing all steps of the clinical onboarding process
- Provide direct training and support as needed
- Maintain regular contact with new hires via email, phone, and text
- Keep onboarding materials current, relevant, and impactful
- Collaborate with recruiting, onboarding, leadership, regulatory, and HR operations departments
- Conduct periodic audits of employee file data for timeliness and completeness
- Maintain strict confidentiality when managing sensitive employee and contractor information
- Escalate issues promptly and diplomatically
- Build positive relationships with clinical and administrative leadership and external partners
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s Degree required
- 2 years of HR onboarding administration or training experience required
- HR experience in a clinical setting is highly desirable
- Excellent verbal and written communication skills
- Ability to maintain strict confidentiality
- Detail-oriented
- Excellent problem-solving skills and outside-the-box thinking
- Familiarity with and willingness to use cloud-based communication software: Google Suite, Slack, Zoom, and Dropbox
- Strong interpersonal, relationship-building, and listening skills with a natural, consultative style
- Ability to energize, communicate, and build rapport at all levels within an organization
- Work authorized in the United States
- Native or bilingual English proficiency
- Team members living within 45 minutes of a Charlie Health office are expected to follow a hybrid work schedule
- Several state background checks required for clearance to see clients
Benefits
Comp & perks- Comprehensive benefits for all full-time, exempt employees
- Charlie Health-sponsored benefits may be included in the total compensation package
- Cost of Florida fingerprint-based background check paid in full by Charlie Health