Clinical Onboarding – Training Specialist

Charlie Health

. Manage all aspects of clinical new-hire onboarding from preboarding through client-facing care .

Posted 10/8/2026full-timeUnited StatesJuniorMid-Level💰 $44,000 - $58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical onboarding administration and training, with a strong focus on communication, relationship-building, and maintaining confidentiality. Proficient in utilizing cloud-based communication tools to enhance onboarding processes and support new hires effectively.

Highest-signal resume keywords

HR Onboarding AdministrationClinical Training ExperienceExcellent Verbal And Written CommunicationCloud-Based Communication SoftwareDetail-Oriented Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR Onboarding AdministrationClinical TrainingEmployee-File Data AuditingBackground Check ComplianceConfidentiality Maintenance

Soft Skills

Interpersonal SkillsRelationship-BuildingConsultative CommunicationProblem SolvingAttention To Detail

Tools & Technologies

Google SuiteSlackZoomDropbox

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Clinical SettingOnboarding ProcessNew-Hire SupportHybrid Work Schedule

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage all aspects of clinical new-hire onboarding from preboarding through client-facing care
Support clinical training efforts and learn onboarding cohorts’ roles and responsibilities
Assist new hires with completing all steps in the clinical onboarding process
Provide direct training and support as needed
Maintain regular contact with new hires via email, phone, and text
Keep onboarding materials up to date, relevant, impactful, and inclusive of learning styles
Collaborate with recruiting, onboarding, leadership, regulatory, and HR operations departments
Report new-hire progress and performance to relevant departments
Conduct periodic audits of employee-file data for timeliness and completeness
Maintain confidentiality of sensitive employee and contractor information
Escalate issues promptly and diplomatically
Cultivate relationships with clinical and administrative leadership and external partners
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree required
2 years of HR onboarding administration/training experience required
HR experience in a clinical setting is highly desirable
Excellent verbal and written communication skills
Ability to maintain strict confidentiality
Detail-oriented
Outside the box thinker; excellent at problem solving
Familiarity with and willingness to use cloud-based communication software - Google Suite, Slack, Zoom, Dropbox
Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
Ability to energize, communicate, and build rapport at all levels within an organization
Work authorized in the United States and native or bilingual English proficiency
Team members living within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule
Must complete several state background checks for clearance to see clients
Florida requires a fingerprint-based background check

Benefits

Comp & perks

Comprehensive benefits for all full-time, exempt employees
Charlie Health-sponsored benefits may be included in the total compensation package, depending on the position
Charlie Health pays the Florida fingerprint-based background check cost in full