Accounts Receivable Manager

Charlotte Tilbury Beauty

. Oversee creation and distribution of invoices and customer statements .

Posted 9/22/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Accounts Receivable management, including invoice creation, payment collection, and compliance with financial regulations. Proficient in developing global standard processes for Order to Cash (OTC) and credit management while maintaining strong customer relationships.

Highest-signal resume keywords

CICM CertificationCredit And Collections ExperienceGlobal OTC Policies KnowledgeMS Excel ProficiencyExperience In Luxury Sector Or FMCG

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ManagementInvoice CreationPayment CollectionCredit ManagementFinancial ReportingReconciliationBilling Discrepancy ResolutionTransaction Activity ReviewProcess DevelopmentCompliance Monitoring

Soft Skills

Attention To DetailTime ManagementOrganizational SkillsIndependent ThinkingCommunication Skills

Tools & Technologies

ERP SystemsStripePayPalAfterpayClearPay

Certifications & Qualifications

CICM Certification

Industry Keywords

Order To Cash (OTC)Luxury SectorFMCGShared ServicesThird-Party Insurance Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Oversee creation and distribution of invoices and customer statements
Ensure timely payment collection and follow up on overdue accounts
Accurately allocate customer payments to outstanding invoices
Maintain positive customer relationships and resolve billing discrepancies and disputes
Resolve customer statement issues with commercial teams, including billing, payments, accruals, returns, and deductions
Address short shipments, goods return authorisations, and credit notes with the Supply Chain team
Manage relationships with third-party insurance companies and brokers
Ensure compliance with insurance provisions and accurate sales declarations
Develop and maintain global standard processes for OTC, credit, and collections with global counterparts
Provide input into the Puig Archer internal control monitoring system and submit control evidence
Review Stripe, PayPal, Afterpay, and ClearPay transaction activities daily
Provide receivables and collections reporting and analysis for Group cash flow reporting
Review and approve weekly Collection, Insurance, and Credit Limit Risk reports
Participate in weekly SISO meetings and provide feedback on ADR Reports
Manage month-end close and AR sub-ledger to General Ledger reconciliation
Lead and train the AR team through performance reviews and objective setting
Ensure balanced workloads, prioritisation, and escalation of risks
Ensure compliance with company policies and relevant regulations
Support external and internal audits and ad hoc projects

Requirements

What you’ll need

University degree preferred; University degree in Finance desirable (not required)
CICM certification is essential
Practical experience managing periodic activities of third-party insurance companies and brokers providing coverage for uncollectible customer invoices is essential
Practical knowledge of Global OTC policies is essential
Credit and collections experience is essential
Shared Services experience is desirable
Experience managing global process development, credit, collections, and projects in an MNC environment is desirable
Experience in the Luxury sector and/or FMCG is desirable
Deadline-oriented with a commitment to accuracy
Good time management and organisational skills
Keen attention to detail
Independent thinker and driven to achieve best results
Intermediate MS Excel and ERP systems skills
Excellent communication skills
Ability to prioritise and provide follow-up in a fast-paced environment

Benefits

Comp & perks

Hybrid model with flexibility, allowing you to work how best suits you
25 days holiday plus bank holidays
Additional day to celebrate your birthday
Inclusive parental leave policy supporting all parents and carers
Pension
Life assurance
Wellness and social benefits including Medicash
Employee Assist Programs
Regular social connects with colleagues
Allocated dog-friendly days and spaces
Generous product discount and gifting