Business Development Manager

Charters, Meetings and Incentives at NCLH

. Develop, maintain and service a designated portfolio of travel agency accounts within the DFW territory, including DFW East, Temple, North Texas and West Texas .

Posted 10/26/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing sales and marketing strategies within the travel industry, leveraging strong analytical skills to drive revenue growth and maintain agency relationships. Proficient in utilizing Microsoft Office Suite and virtual meeting platforms to enhance communication and collaboration.

Highest-signal resume keywords

Sales Account ManagementMarketing Strategy DevelopmentNegotiation SkillsAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyMarketing PlansBudget ManagementRevenue AnalysisContract ImplementationPromotional Program DevelopmentData AnalysisCost of Sale PreparationTime ManagementProblem-Solving

Soft Skills

Relationship BuildingAdaptabilityCreativityCredibilityEffective Communication

Tools & Technologies

Microsoft Office SuiteExcelOutlookWordPowerPointZoomGo To Meeting

Certifications & Qualifications

Associate's Degree in Business AdministrationAssociate's Degree in Marketing

Industry Keywords

Travel IndustryAgency RelationshipsSales GoalsPromotional MaterialsFIT AccountsGroup AccountsRevenue GrowthMarket ResearchSales PlansTraining Events

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Develop, maintain and service a designated portfolio of travel agency accounts within the DFW territory, including DFW East, Temple, North Texas and West Texas
Maintain and further develop travel agency relationships within the territory
Design and implement local and national marketing and promotional programs to achieve territory sales objectives
Develop marketing plans, strategies, initiatives and methods to stimulate agency revenue growth
Research new revenue opportunities within assigned accounts
Create and execute marketing ideas and sales strategies to support travel agency growth
Leverage Regional and Head Office marketing expertise in partners' “Marketing to Fill” sales strategies
Resolve travel agency problems using company product and service knowledge and coordinate with headquarters sales teams
Create and implement annual territory sales and marketing plans for top-producing FIT and Group accounts
Review sales plans, promotional efforts and ROI monthly and adjust plans accordingly
Use data and reports to develop strategic and tactical plans for territory revenue goals
Develop pre/post sales-call strategies and make daily contacts through in-person calls, Zoom meetings, webinars, phone calls, group meetings, metro meetings and social media
Create promotional programs and provide promotional materials to travel agents
Manage travel, marketing, supplies, advertising and promotional budgets; review and report expenses monthly
Negotiate sales plans and group contracts
Support key, strategic and national accounts, promotions and events
Analyze account sales and marketing plans and ROI, making adjustments as needed
Conduct seminars, webinars, familiarization cruises, ship tours, training events, cruise events, trade shows and consumer shows
Perform other job-related functions as assigned

Requirements

What you’ll need

Associate's Degree in Business Administration, Marketing or related field
Minimum 5 years of sales or account management experience, preferably in the travel industry
Strong knowledge of Microsoft Office Suite, including intermediate to advanced Excel, Outlook, Word and PowerPoint skills
Knowledge of Zoom/Go To meeting platforms
Ability to build personal credibility through product knowledge, services, procedures, follow-through and problem-solving
Excellent communication skills
Understanding of working directly with agency owners, marketing professionals and front-line travel advisors
Proven ability to implement contracts using negotiation and presentation skills
Creative ability to develop a personal brand for selling unique cruise vacations and building relationships
Ability to adapt to a quickly changing sales environment and shift priorities
Analytical skills to translate revenue results and manage budget and forecasting
Ability to prepare and analyze cost of sale results
Effective time management to work independently and meet sales goals
Business acumen and understanding of profitability dynamics
Ability to work evenings and/or weekends
Ability to bend and lift up to 30 lbs. to pack and transport marketing collateral, with reasonable accommodation
Ability to stand for long periods for presentations and provide walking tours aboard client vessels, with reasonable accommodation

Benefits

Comp & perks

Full-time employment
Reasonable accommodation for bending/lifting and standing requirements