Business Development Manager

Charters, Meetings and Incentives at NCLH

. Develop, maintain and service a designated portfolio of travel agency accounts in Houston and surrounding South Texas areas .

Posted 9/18/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing marketing strategies and sales plans to drive revenue growth within the travel agency sector. Proficient in relationship management, negotiation, and analytical skills to optimize account performance and achieve sales objectives.

Highest-signal resume keywords

Sales Account ManagementMarketing Strategy DevelopmentNegotiation SkillsAnalytical SkillsMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PlanningBudget ManagementRevenue ForecastingContract ImplementationData AnalysisPromotional Program CreationMarket ResearchCost-of-Sale AnalysisPresentation SkillsTime Management

Soft Skills

Excellent CommunicationProblem-SolvingAdaptabilityRelationship BuildingCreativity

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft WordMicrosoft PowerPointZoomGoTo Meeting

Certifications & Qualifications

Associate's Degree in Business AdministrationAssociate's Degree in Marketing

Industry Keywords

Travel IndustryAgency RelationshipsPromotional ProgramsSales ObjectivesFIT and Group Business

About the role

Key responsibilities & impact

Develop, maintain and service a designated portfolio of travel agency accounts in Houston and surrounding South Texas areas
Maintain and further develop travel agency relationships within the territory
Design and implement local and national marketing and promotional programs to achieve territory sales objectives
Develop marketing plans, strategies and initiatives to stimulate agency revenue growth
Research and source new revenue opportunities within assigned accounts
Create and execute marketing ideas and sales strategies to support travel agency growth
Resolve travel agency issues using company product and service knowledge and coordinate with headquarter-based sales teams
Plan, create and implement annual territory sales and marketing plans for top-producing accounts covering FIT and Group business
Review sales plans, accounts, promotional efforts and ROI monthly and adjust plans accordingly
Use data and reports to develop strategic and tactical plans for territory revenue goals
Develop pre/post-sales-call strategies and make productive daily sales contacts through in-person calls, Zoom meetings, webinars, phone calls, group meetings, trade shows and social media
Create and execute promotional programs and provide materials to travel agents
Manage travel, marketing, supply, advertising and promotional budgets and report monthly expenses
Negotiate sales plans and group contracts; support key, strategic and national accounts, promotions and events
Analyze account sales and marketing plans and ROI, making adjustments after initiatives
Conduct seminars, webinars, familiarization cruises, ship tours, training events, cruise events, and trade and consumer shows
Perform other job-related functions as assigned

Requirements

What you’ll need

Associate's Degree in Business Administration, Marketing or related field
Minimum 5 years of sales or account management experience, preferably in the travel industry
Strong knowledge of Microsoft Office Suite, including intermediate to advanced Excel, Outlook, Word and PowerPoint skills
Experience with Zoom/GoTo Meeting platforms
Ability to build personal credibility through product knowledge, services, procedures, consistent follow-through and problem-solving skills
Excellent communication skills and understanding of working directly with agency owners, marketing professionals and front-line travel advisors
Proven ability to implement contracts using negotiation and presentation skills
Creative ability to develop a personal brand for selling unique cruise vacations and building relationships within assigned territories
Ability to adapt to a quickly changing sales environment and shift priorities according to business or territory demands
Analytical skills to translate revenue results and manage budgets and forecasting
Ability to prepare and analyze cost-of-sale results
Effective time management skills to work independently and meet sales goals
Business acumen combining product knowledge with understanding of profitability dynamics
Ability to work evenings and/or weekends
Ability to bend and lift up to 30 lbs. to pack and transport marketing collateral, with reasonable accommodation
Ability to stand for long periods for presentations and provide walking tours aboard client vessels, with reasonable accommodation