Regional Key Account Director

Charters, Meetings and Incentives at NCLH

. Seek new and creative opportunities to maximize existing travel-agent business within a designated portfolio of top key accounts in North America .

Posted 9/17/2026full-timeRemote • Florida • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and implementing marketing strategies to drive sales growth within the travel and cruise industry, leveraging strong analytical and communication skills to manage key accounts effectively.

Highest-signal resume keywords

Bachelor's Degree In Sales/Marketing10 Years' Experience In Outside SalesStrong Knowledge Of Microsoft Office SuiteExperience With CRM SystemsBusiness Acumen In Travel And Cruise Industry

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Strategy DevelopmentBudget ManagementCost-Of-Sale AnalysisPromotional Program AnalysisNegotiation SkillsPresentation SkillsAnalytical SkillsTime ManagementProblem-Solving SkillsCustomer-Focused Sales Tactics

Soft Skills

Excellent Communication SkillsInterpersonal SkillsPlanning SkillsAbility To Work IndependentlyTeam Collaboration

Tools & Technologies

SalesforceZoomGoTo MeetingNorwegian Reservation SystemsSeawareSeawebE-Commerce Channels

Certifications & Qualifications

Valid State Driver's License

Industry Keywords

Travel IndustryCruise IndustryMarketing StrategiesSales GrowthKey Accounts Management

About the role

Key responsibilities & impact

Seek new and creative opportunities to maximize existing travel-agent business within a designated portfolio of top key accounts in North America
Design and implement local and national marketing strategies and programs to maximize sales and profitable revenue growth
Execute assigned travel partners in the “Marketing to Fill” sales strategy
Analyze promotional programs and return on investment while managing marketing fee and incremental marketing funds
Provide analysis, reporting, and support for key-account performance and strategy
Coordinate marketing activities with regional and consortium headquarters, host key accounts, and internal account teams
Implement regional consortium marketing strategies and initiatives
Identify high-potential consortium members and develop plans to increase sales share
Track regional results and provide monthly reporting to the Regional Sales Director
Collaborate with account directors on marketing plans for national consortium and key accounts
Make in-person sales calls and outbound calls while sourcing new revenue opportunities
Develop solutions to partner obstacles and delegate service or troubleshooting matters to support teams
Maximize affinity and promotional group opportunities to support the booking curve
Develop quarterly and annual territory sales plans
Manage and review budgets for travel, cooperative advertising, and promotions
Maintain agency activity documentation in Salesforce
Stay current on corporate information, policies, procedures, sales and marketing programs, and communications
Represent NCLH professionally at conferences, conventions, trade shows, seminars, ship inspections, and other sales functions
Perform other job-related functions as assigned

Requirements

What you’ll need

Bachelor's Degree in sales/marketing, business administration or related field, or equivalent combination of education and/or relevant work experience
Minimum 10 years' experience with outside sales or outbound sales calls
Experience handling customer-focused sales tactics
General knowledge of CRM systems
Strong knowledge of Microsoft Office Suite, including intermediate Excel, Outlook, Word, and PowerPoint skills
Knowledge of Zoom/GoTo meeting platforms
Strong knowledge of current and developing social media platforms
Knowledge of or ability to learn Norwegian reservation systems such as Seaware and Seaweb and e-commerce channels
Excellent communication, negotiation, presentation, analytical, planning, interpersonal, time management, and problem-solving skills
Ability to implement contracts and develop sales and marketing strategies
Ability to manage budgets, forecasting, and cost-of-sale analysis
Ability to work independently and in a team-based environment
Business acumen and knowledge of market and competitive trends in the travel and cruise industry
Excellent verbal and written command of English
Ability to travel within the sales territory, nationally and internationally
Valid state driver's license and clean driving record
Ability to work evenings and/or weekends
Ability to bend and lift up to 30 lbs, with reasonable accommodation
Ability to stand for long periods and provide walking tours aboard vessels, with reasonable accommodation

Benefits

Comp & perks

Travel, cooperative advertising, and promotional budget managed within role responsibilities
Reasonable accommodation for lifting, standing, and walking-tour requirements