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CharterUP

Inside Sales Representative II

CharterUP

. Manage inbound and outbound sales activities to drive revenue and repeat business .

Posted 10/27/2026full-timeRemote • United States, CanadaMid-LevelSenior💰 $63,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing inbound and outbound sales activities, driving revenue growth, and maintaining high-value client relationships. Proficient in utilizing Salesforce, Outreach, and data-driven strategies to optimize performance and achieve sales targets.

Highest-signal resume keywords
Sales ManagementAccount GrowthObjection HandlingSalesforce ProficiencyData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ManagementAccount ManagementRevenue GrowthQuote GenerationPerformance Metrics AnalysisHigh-Volume Lead ManagementOutbound ProspectingClient Relationship ManagementConversion Rate OptimizationCustomer Needs Diagnosis
Soft Skills
Active ListeningProblem SolvingBuilding RapportCreating UrgencyEffective Communication
Tools & Technologies
SalesforceOutreachG-SuiteSlackProprietary Marketplace Technology
Industry Keywords
Inbound SalesOutbound SalesHigh-Value AccountsRepeat BusinessPerformance GoalsClient EngagementQuota-Driven Environments

About the role

Key responsibilities & impact
  • Manage inbound and outbound sales activities to drive revenue and repeat business
  • Handle hundreds of customer interactions per week
  • Build and manage a book of business and a portfolio of high-value accounts
  • Own conversion rates, revenue targets, inbound and outbound activity, repeat bookings, and account growth
  • Manage high-volume inbound leads and conduct outbound reactivation and expansion efforts
  • Create accurate, tailored trip quotes using CharterUP’s proprietary marketplace technology
  • Execute disciplined call patterns and consistent follow-up
  • Build urgency, rapport, and trust while closing sales
  • Identify high-value accounts and convert one-time bookings into repeat relationships
  • Apply call control, objection handling, and active listening to diagnose customer needs
  • Solve problems directly and escalate only when necessary
  • Use data and judgment to prioritize high-yield activities
  • Maintain accurate quotes, CRM updates, and call documentation across Salesforce, Outreach, G-Suite, Slack, and proprietary tools
  • Collaborate with peers and leadership on post-mortems and performance reviews
  • Report to the Sales Manager

Requirements

What you’ll need
  • 3+ years of experience in sales, account management, or hybrid revenue roles
  • Consistent history of exceeding performance goals
  • Ability to manage and grow a book of business
  • Experience expanding spend, deepening relationships, and driving retention
  • Success balancing high-volume inbound response with targeted outbound prospecting and account development
  • Ability to navigate multi-contact organizations and identify opportunities within existing accounts
  • Expertise in objection handling, urgency creation, and assumptive closing
  • Proficiency in Salesforce, Outreach, G-Suite, and Slack
  • Analytical and data-driven approach using performance metrics and conversion insights
  • Ability to own end-to-end client relationships from quote generation through post-trip follow-up and repeat engagement
  • Competitive achievement or performance-based success in athletics, startups, or other quota-driven environments
  • U.S.-based candidates must reside in an approved state: Arizona, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, or Wyoming

Benefits

Comp & perks
  • Remote-first work model
  • Medical, dental, and vision insurance
  • Mental health support
  • Virtual care
  • Gym discounts
  • Family-building benefits
  • 100% of employee health insurance premiums covered in the U.S.
  • 15 PTO days in the U.S., increasing to 20 after 2 years
  • 8 paid holidays in the U.S.
  • Company-paid life, short-term, and long-term disability insurance where available
  • Referral bonuses
  • Long-term financial planning support
  • 401(k) plan in the U.S.
  • Region-specific savings programs internationally where applicable
  • Choice of Mac or PC, plus monitor, keyboard, and mouse