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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex, cross-functional project management, including the development of business cases, project charters, and the application of Lean Six Sigma and Agile principles. Proven ability to drive change management, manage project budgets, and facilitate effective communication across diverse teams.
Highest-signal resume keywords
Project ManagementChange ManagementBusiness Case DevelopmentLean Six SigmaAgile/Scrum Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBusiness Case DevelopmentProject Charter CreationRisk IdentificationBudget ManagementSOP DevelopmentMeeting FacilitationStakeholder AccountabilityProcess DocumentationAgile Principles
Soft Skills
Executive CommunicationFacilitation SkillsBias For ActionCollaborationProblem Solving
Tools & Technologies
PMO StandardsRAID LogsRACI ChartsProject TrackersGovernance Cadences
Certifications & Qualifications
PMPCAPMLean Six Sigma CertificationAgile Certification
Industry Keywords
Cross-Functional ProjectsHigh-Growth TechnologyMarketplaceLogisticsTransportation
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Own end-to-end delivery of large, complex cross-functional projects from business case through close-out and retrospective
- Lead project management for large-scale, time-critical mobilizations and maintain a scalable mobilization playbook
- Lead complex client-facing project and event launches, then transition ongoing execution to the account manager
- Build and refine PMO standards, including project charters, status reports, risk and issue logs, governance cadences, and intake processes
- Develop business cases and project charters defining scope, success metrics, resourcing, and timelines
- Hold cross-functional partners accountable for deliverables and deadlines
- Lead change management, drive adoption, and manage resistance
- Plan and manage schedules, dependencies, critical paths, and resourcing conflicts across concurrent projects
- Identify risks and develop mitigation plans
- Lead project meetings, working sessions, executive steering committees, and cross-functional workstreams
- Maintain project ledgers, trackers, RAID logs, and RACI charts; brief leadership as needed
- Track project budgets and flag variances
- Apply Lean Six Sigma and Agile principles to improve project delivery
- Create SOPs, guides, and training materials
- Help shape the long-term PMO roadmap and operating model
- Partner across Enterprise Operations, Technology, Finance, Legal, and client-facing teams
Requirements
What you’ll need- 5+ years of project or program management experience
- Experience standing up new programs, processes, or systems in ambiguous or undefined environments
- Experience managing cross-functional projects spanning technology/systems implementations, client-facing initiatives, and internal process or operational change
- Experience leading or contributing to large-scale client-facing program launches or time-critical, high-stakes mobilizations
- Experience leading change management for process or system transitions
- Experience writing funded and delivered business cases and project charters
- Track record of holding stakeholders accountable and driving outcomes without formal authority
- Strong meeting facilitation and executive communication skills
- Working knowledge of risk identification and mitigation planning
- Experience managing or tracking project budgets and reporting variances
- Excellent written and verbal communication skills
- Experience building SOPs, process documentation, or training materials
- Bias for action and comfort making progress with incomplete information
- PMP, CAPM, or equivalent project management certification preferred
- Lean Six Sigma and/or Agile/Scrum certification preferred
- Experience in a high-growth technology, marketplace, logistics, or transportation environment is a plus
- Must reside in one of CharterUP's approved U.S. states
Benefits
Comp & perks- Remote-first flexible work model
- Medical, dental, and vision insurance
- Mental health support
- Virtual care
- Gym discounts
- Family-building benefits
- 100% of employee health insurance premiums covered in the U.S.
- Paid time off: 15 PTO days, increasing to 20 after 2 years, plus 8 paid holidays in the U.S.
- Company-paid life, short-term, and long-term disability insurance where available
- Referral bonuses
- Long-term financial planning support
- 401(k) plan in the U.S.
- Region-specific savings programs internationally where applicable
- Choice of Mac or PC, plus monitor, keyboard, and mouse
- Occasional team onsite meetings and client-location travel as part of the role
- Remote-first environment with a tech hub in Austin, TX