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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing high-volume inbound leads and executing targeted outbound prospecting to drive revenue growth. Proficient in using Salesforce and other sales enablement tools to maintain client relationships and optimize performance metrics.
Highest-signal resume keywords
Salesforce ProficiencyObjection Handling MasteryHigh-Volume Lead ManagementData-Driven Decision MakingAssumptive Closing Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementAccount GrowthPerformance Metrics AnalysisQuote GenerationCRM Updates
Soft Skills
Confident CommunicationActive ListeningProblem SolvingBuilding RapportCreating Urgency
Tools & Technologies
SalesforceOutreachG-SuiteSlackProprietary Tools
Industry Keywords
Revenue TargetsInbound LeadsOutbound ProspectingClient RelationshipsPerformance Goals
About the role
Key responsibilities & impact- Own performance against conversion rates, revenue targets, inbound and outbound activity, repeat bookings, and account growth
- Manage high-volume inbound leads and drive outbound reactivation and expansion efforts
- Use CharterUP’s marketplace technology to create tailored, accurate trip quotes
- Execute disciplined call patterns and maintain follow-up consistency
- Build urgency, rapport, and trust while closing through confident communication and assumptive sales techniques
- Drive repeat business by identifying high-value accounts and expanding relationships
- Apply call control, objection handling, and active listening to diagnose needs and drive efficient bookings
- Solve problems directly, escalate when needed, and remove roadblocks
- Use judgment and data to focus on highest-yield opportunities
- Detect and stop low-value activity to protect revenue
- Maintain accurate quoting, CRM updates, and call documentation across Salesforce, Outreach, G-Suite, Slack, and proprietary tools
- Collaborate with peers and leadership on post-mortems and performance reviews
- Report to the Sales Manager
Requirements
What you’ll need- 3+ years of experience in sales, account management, or hybrid revenue roles
- Consistent history of exceeding performance goals
- Ability to manage and grow a book of business, expand spend, deepen relationships, and drive retention
- Success balancing high-volume inbound response with targeted outbound prospecting and account development
- Ability to navigate multi-contact organizations and identify opportunities within existing accounts
- Mastery of objection handling, urgency creation, and assumptive closing
- Proficiency with Salesforce, Outreach, G-Suite, Slack, CRM, and sales enablement tools
- Analytical and data-driven approach using performance metrics and conversion insights
- Ability to own end-to-end client relationships from quote generation through post-trip follow-up and repeat engagement
- History of competitive achievement or performance-based success in athletics, startups, or quota-driven environments
- Must reside in one of the approved U.S. states: Arizona, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, or Wyoming
Benefits
Comp & perks- Remote-first work model
- Medical, dental, and vision insurance
- 100% of employee health insurance premiums covered in the U.S.
- Mental health support and virtual care
- Gym discounts
- Family-building benefits
- Paid time off: 15 PTO days, increasing to 20 after 2 years, plus 8 paid holidays in the U.S.
- Company-paid life, short-term, and long-term disability insurance where available
- Referral bonuses
- Long-term financial planning support
- 401(k) plan in the U.S.
- Region-specific savings programs internationally where applicable
- Choice of Mac or PC, plus monitor, keyboard, and mouse
- Inclusive, accessible, and respectful workplace
- Reasonable accommodations during the hiring process
