Senior People Operations Manager

Chase Design Group

. Act as the main point of contact for employee HR concerns, questions, and day-to-day people needs .

Posted 10/13/2026full-timeLos Angeles • California • United StatesSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR policies, employee relations, and compliance with California and New York employment laws. Proven ability to manage employee lifecycle processes, including recruitment, onboarding, and performance evaluations across multiple locations.

Highest-signal resume keywords

Progressive HR ExperienceCalifornia Employment LawsNew York Employment LawsEmployee Relations ManagementSHRM-CP or PHR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR Policy DevelopmentEmployee Lifecycle ManagementPerformance Evaluation ProcessesOnboarding ImprovementLeave Management

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational Skills

Tools & Technologies

Mac OS

Certifications & Qualifications

SHRM-CPPHR

Industry Keywords

Employee BenefitsDEIPeople OperationsRecruitmentCompliance Requirements

About the role

Key responsibilities & impact

Act as the main point of contact for employee HR concerns, questions, and day-to-day people needs
Maintain employee records and documentation
Handle employee relations matters confidentially and engage legal counsel when needed
Manage extended leaves of absence and other employee lifecycle needs
Communicate employee issues to studio leads and align on resolutions
Administer global employee benefits and communicate available programs
Partner with US and UK PEOs on benefits, payroll questions, renewals, and people operations needs
Support and manage performance evaluation processes across offices
Develop, implement, and maintain US and UK HR policies, procedures, and employee handbooks
Track vacation, sick time, and other leave processes
Collaborate across studios on company culture, inclusion, belonging, and DEI
Partner with leadership and hiring managers on recruitment needs across Los Angeles, New York, and Bristol
Maintain accurate people and candidate information and support recruiting-to-onboarding handoffs
Continuously improve onboarding for employees and freelancers across studios
Ensure new hires receive the information, access, relationships, and support needed for success

Requirements

What you’ll need

Bachelor's degree in HR, business admin, or related field
5+ years of progressive HR experience
2+ years of HR experience supporting employees and leaders across multiple offices or locations
Strong working knowledge of California and New York employment laws, regulations, and compliance requirements
Experience applying state-specific requirements across HR policies, employee relations, leave, benefits, onboarding, and other people processes
Experience with a UK workforce strongly preferred
SHRM-CP or PHR preferred
Excellent communication, interpersonal, and organizational skills
Passion and commitment to equitable processes through the employee lifecycle
Proficiency with Mac OS in a Mac/Apple environment
Role based in the LA studio; expectation to be in office 2–3 days per week and travel quarterly

Benefits

Comp & perks

Flexible & Entrepreneurial Working Environment
Employee Events, Lunches, Outings, and More
Medical, Dental and Vision Insurance (Monthly employer contributions and Employee medical reimbursement program)
Vacation Leave (increases with tenure) and Sick Leave
Major Federal Holidays
Two Week EOY Office Closure
Summer Fridays
Paid Parental Leave
401(k) with Employer Match