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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing partner relationships and executing post-sales strategies to drive growth and success. Proficient in utilizing SaaS solutions and AI tools to enhance partner workflows and communication.
Highest-signal resume keywords
Post-Sales Partner ManagementStrategic Growth ConsultingSaaS ExperienceExcellent Communication SkillsRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio ManagementKPI DefinitionStrategic Execution PlanningDocumentation SkillsComplex Problem Solving
Soft Skills
FlexibilityAdaptabilityCollaboration
Tools & Technologies
ZendeskGoogle WorkspaceNotion
Certifications & Qualifications
Bachelor’s Degree or Equivalent
Industry Keywords
FintechPayrollSaaSPartner Lifecycle Management
About the role
Key responsibilities & impact- Serve as General Manager for a portfolio of 5–10 high-priority partners
- Establish and maintain communication cadences with partners
- Provide proactive internal reporting on partner status
- Build trusted relationships and understand partner business goals across stakeholders
- Consult on partners’ payroll businesses by investigating blockers, recommending strategies, and creating strategic execution plans
- Act as a trusted advisor to ensure partners leverage the full value of Check
- Execute all phases of the post-sales partner lifecycle, including launch, milestone setting, and renewal negotiations
- Define mutual success metrics and KPIs aligned with partner and Check revenue/growth goals
- Inform cross-functional teams about partner needs and pain points
- Build communication plans for releases, roadmap updates, compliance updates, and incident management
- Introduce and implement new products and features, evaluate success, and navigate feedback with partners and Product
- Collaborate with Sales, R&D, Marketing, Enablement, Product, and other internal and external teams
Requirements
What you’ll need- Bachelor’s degree or equivalent, in a related field
- 5+ years of relevant work experience
- Experience in the SaaS space; fintech or payroll experience is a plus
- Strategic growth or consulting experience
- Post-sales partner/account management or existing account growth experience
- Demonstrated success owning a portfolio of customer or partner relationships with complex technical/product needs
- Familiarity with AI tools and curiosity about improving partner workflows
- Ability to navigate enterprise partner organizations and develop meaningful relationships
- Excellent written and verbal communication skills, including communicating complex ideas concisely in partner calls, escalation conversations, and executive settings
- Flexibility and ability to adapt and learn quickly while balancing multiple priorities and projects
- Fluency or familiarity with Zendesk, Google Workspace, Notion, and similar software applications
- Strong documentation skills and experience maintaining clean CRM notes
- Ability to travel to team on-sites 1–2 times a year and occasional partner visits, averaging once per quarter as needed
- Authorization to work in the U.S.; Check participates in E-Verify
Benefits
Comp & perks- Flexible PTO and sick leave
- Generous paid parental leave for all new parents
- Flexible return-to-work
- 401k retirement plan
- $100 monthly stipend for home internet and mobile phone expenses
- Medical, dental, vision, short-term/long-term disability, and basic life insurance coverage effective on the first day of work
- Team offsites, events, and hackathons
- Annual 3-day company retreat
- Meals on Tuesdays and Thursdays for in-office and hybrid employees
- Regular happy hours, game nights, and other in-person events for in-office and hybrid employees
