Senior Specialist, Account Management

Checkout.com

. Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling value-added services, performance improvements and other levers .

Posted 11/9/2026full-timeBarcelona • SpainSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B Account Management within the FinTech and Payments industry, focusing on driving revenue growth through strategic account development and relationship building. Proficient in utilizing CRM tools and data analytics to enhance merchant experiences and inform decision-making.

Highest-signal resume keywords

B2B Account ManagementRevenue Target AchievementNegotiation and Pricing StrategyE-Commerce and Payments Technologies KnowledgeFluency in Spanish or German

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Development PlanningRevenue ManagementData AnalysisPayment ConsultingProject Tracking

Soft Skills

Relationship BuildingCustomer-Driven ApproachAdaptabilityCommunication Skills

Tools & Technologies

SalesforceClariCRM Tools

Industry Keywords

FinTechPayments IndustryE-CommerceMerchant Services

About the role

Key responsibilities & impact

Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling value-added services, performance improvements and other levers
Create and execute merchant-specific account development plans
Build high-touch, consultative and nurturing merchant relationships through regular face-to-face and virtual communication
Deliver payment expertise, education and guidance to merchants
Act as a payment consultant while merchants develop and implement global payments strategies
Negotiate win-win pricing structures based on merchants’ revenue drivers
Track merchant project deliverables and update activities in Salesforce, Clari and other CRM tools
Understand Checkout.com products, services and partner networks to address merchant needs
Collaborate with Sales, Legal, Integration and Support teams to ensure an outstanding merchant experience
Bring customer feedback to internal stakeholders
Use data and metrics to provide meaningful insights
Promote cross-team learning and improve ways of working

Requirements

What you’ll need

3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry
Proven track record of driving and exceeding revenue targets and managing strategic account portfolios
Experience in negotiating and pricing strategy deals
Good knowledge of today’s major e-commerce and payments technologies, players and major future trends
Customer-driven with ability to establish robust relationships with assigned customer base
Ability to adapt to changing requirements and balance multiple opportunities concurrently
Fluency in Spanish or German is advantageous
Legally authorised to work as an employee in the country of application

Benefits

Comp & perks

Hybrid working model with flexibility
Three days per week in the office to support collaboration and connection
Career growth and meaningful challenges
Ownership and fewer blockers
Accessibility accommodations during the application and working experience
Inclusive workplace supporting people regardless of background or identity