IT Support Apprentice

Cheerz.com

. Install and manage office IT equipment: Mac and PC laptops, network, VPN, Wi-Fi, cabling, IT racks, Google Meet video conferencing, and peripherals .

Posted 9/25/2026internshipParis • FranceEntry Level💰 €1,000 - €1,200 per monthWebsite

Tech Stack

Tools & technologies

FirewallsLinuxMacOS

About the role

Key responsibilities & impact

Install and manage office IT equipment: Mac and PC laptops, network, VPN, Wi-Fi, cabling, IT racks, Google Meet video conferencing, and peripherals
Manage IT stock, inventories, and the IT fleet
Implement and improve processes to keep equipment in operational condition
Establish processes for managing incidents and office support issues involving screens and connectivity
Provide on-site and remote IT support to teams at headquarters and the Factory
Maintain and update work environments
Handle onboarding and offboarding: assigning and retrieving equipment, setting up and wiping workstations, and creating and deleting accounts
Optimize integrations between Slack, G Suite, Active Directory, and other systems
Contribute to the security of equipment and work environments
Raise employee awareness of security and confidentiality issues through documentation and preventive initiatives

Requirements

What you’ll need

Currently pursuing a degree or qualification in IT
Initial experience (internship or apprenticeship) in IT support
Experience in a start-up or SME environment is a plus
Excellent interpersonal skills and a strong service orientation
Knowledge of Linux, macOS, and Windows environments
Knowledge of Active Directory or equivalent systems is a plus
Basic networking knowledge: Wi-Fi, VPN, bandwidth concepts, and cabling
Awareness of IT security issues
Interest in professional technical environments, including Ruckus Wi-Fi, Palo Alto firewalls, and Proxmox virtualization
Available for a 4-days-per-week work-study schedule with 1 day of training
Weekly travel between Paris 8th arrondissement and Gennevilliers is required