Cheerz.com

IT Support

• Install and manage office IT equipment: Mac and PC laptops, network, VPN, Wi-Fi, cabling, IT racks, Google Meet video conferencing, and peripherals
• Manage IT stock, inventories, and the IT fleet
• Implement and improve processes to keep equipment in operational condition
• Establish processes for managing incidents and office support issues involving screens and connectivity
• Provide on-site and remote IT support to teams at headquarters and the Factory
• Maintain and update work environments
• Handle onboarding and offboarding: assigning and retrieving equipment, setting up and wiping workstations, and creating and deleting accounts
• Optimize integrations between Slack, G Suite, Active Directory, and other systems
• Contribute to the security of equipment and work environments
• Raise employee awareness of security and confidentiality issues through documentation and preventive initiatives

IT Support Apprentice

Manager

• Build the annual influencer marketing plan aligned with Cheerz’s key business moments
• Propose an innovative influencer marketing strategy tailored to the Spanish market
• Manage a monthly budget with a strong focus on ROI
• Produce monthly reports and turn campaign insights into recommendations
• Monitor trends, formats, and creators in Spain
• Manage influencer marketing tools, including Kolsquare and Affilae
• Manage agencies, negotiate activations, and identify new talent
• Write briefs and scripts for influencers and content creators
• Build and maintain relationships with macro-influencers and propose tailored partnerships
• Manage an ambassador program
• Identify growth opportunities and strengthen Cheerz’s presence in Spain
• Support the Country Manager with local marketing and communications initiatives
• Develop communication assets to maximize visibility and conversion rates
• Collaborate with the Growth, Supply Chain, and Product Marketing teams

Influence & Activation Manager

Data Analyst

• Produce analyses and dashboards on user journeys, usage patterns, conversions, traffic, and web/app tracking
• Generate and share insights
• Drive digital experience performance through reporting and monitoring
• Ensure the methodological rigor of A/B tests
• Train and support Marketing and Product teams
• Handle complex analyses and ensure their scalability
• Define, maintain, and evolve trackers
• Collaborate with the Tech team to monitor quality and address tracking needs
• Work closely with the Product team to improve customer understanding and enhance the digital experience

IT Support Apprentice

Influence & Activation Manager

Product Data Analyst Intern