Account Analyst, E-commerce Content

Cheil Brasil

. Support the e-commerce (B2C) content management strategy in partnership with the content marketing agency, aligning the strategy with customer and Samsung needs.

Posted 10/15/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing e-commerce content platforms and digital operations, with a strong focus on content management strategy, localization, and cross-functional collaboration. Proficient in utilizing analytical skills to enhance operational efficiency and support senior management with performance reporting.

Highest-signal resume keywords

E-Commerce Content ManagementDigital Operations ManagementAnalytical SkillsTask OrganizationEnglish Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content Management SystemsE-Commerce PlatformsProduct RegistrationProcess ReviewPerformance Reporting

Soft Skills

Interpersonal SkillsPrioritization SkillsSense of Urgency

Tools & Technologies

VTEXXtech CommerceLoja IntegradaHybrisWooCommerceJiraConfluence

Industry Keywords

B2CLocalizationContent StrategyPromotional ContentCross-Functional Collaboration

About the role

Key responsibilities & impact

Support the e-commerce (B2C) content management strategy in partnership with the content marketing agency, aligning the strategy with customer and Samsung needs.
Translate concepts into results and prototypes, evaluate user feedback, and identify potential business gains through process reviews with partners.
Work with colleagues from different countries and subsidiaries to plan and execute content management action plans.
Provide localization input and support subsidiaries in validating assets delivered by the regional agency.
Coordinate with the promotional team on the execution and visibility of promotional content.
Define the Samsung.com communication strategy and recommend actions for subsidiaries.
Collaborate with Samsung headquarters by identifying and applying regional best practices for content management and publishing.
Support the preparation of weekly reports, performance presentations, and strategies for senior management.
Ensure daily operational management to keep the site frequently updated.
Continuously review publishing processes and align SLAs with the partner agency.
Manage the content publishing and review process in the CMS with the agency, following the activation calendar established by headquarters, the region, and local operations.

Requirements

What you’ll need

Experience in digital operations, ideally managing e-commerce content platforms and front-end operations such as VTEX, Xtech Commerce, Loja Integrada, Hybris, and WooCommerce.
Experience managing e-commerce content updates and product registration is a plus.
Hands-on profile with analytical skills, a sense of urgency, and strong interpersonal skills, capable of managing and aligning priorities.
Strong task organization and prioritization skills, with the ability to prioritize with agencies and subsidiaries using tools such as Jira and Confluence, as well as through quick email and internal chat communications.
English required, as specified in the job posting.

Benefits

Comp & perks

Bradesco health and dental insurance, with no payroll deduction for employees.
MetLife life insurance.
Pluxee meal or food allowance of BRL 50.00 per day.
Wellhub.
Maternity/Paternity Kit.
On-site psychologist.
Discounts at colleges and language schools, plus a partnership with Sesc.
Performance reviews.
Birthday day off.
Discounts on Samsung products.