Center Operations Director – Float

. Direct day-to-day center operations and supervise employees .

Posted 10/15/2026full-timeHouston • Texas • United StatesLead💰 $83,638 - $119,482 per yearWebsite

Key responsibilities & impact

Direct day-to-day center operations and supervise employees
Oversee center performance, scheduling optimization, patient experience and center culture
Enhance patient experience by implementing best practices and addressing feedback
Optimize appointment slot utilization and quality to maximize access and efficiency
Ensure teams are available and accessible to patients, reducing wait times and barriers to care
Monitor and manage patient disenrollment rates
Identify and manage orphan patients to ensure continuous, coordinated care
Cultivate positive center culture, team engagement and staff morale
Develop and execute workforce planning strategies
Oversee onboarding, training and support for new line staff
Implement strategies to improve teammate retention and reduce turnover
Perform other duties as assigned or modified by management

What you’ll need

BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required, or additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
Minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment
Minimum of 3 years of supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment
Ability to build relationships and foster collaboration
Strong business acumen and data-driven mindset
Knowledge of general operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of applicable local, state and federal laws and regulatory standards
Excellent critical reasoning, decision-making, and problem-solving skills
Strong organizational skills and attention to detail
Intermediate working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint and Outlook
Spoken and written fluency in English
Ability to exercise independent judgment
Flexibility to work evenings, weekends and/or holidays
Ability to travel to centers within the market as needed

Comp & perks