ChenMed

Technician

• Make outbound calls to patients and healthcare professionals regarding medications, adherence, and barrier removal
• Analyze, research, and resolve barriers to prescription regimen adherence
• Coordinate with healthcare professionals, pharmacies, providers, clinical pharmacists, and the pharmacy department
• Assist patients with medication refills, medication synchronization, and 90-day supply requests
• Capture medication adherence prescription requests and needs
• Coordinate prescription transmission, processing, insurance adjudication, error resolution, packaging, and preparation for dispensing
• Follow medication adherence workflows for patient enrollment and medication regimen delivery
• Ensure prescription processing tasks are accurate and reviewed before dispensing
• Meet leadership-established outreach targets through telephone, email, and mail communications
• Provide feedback and solutions to improve the medication adherence patient/client experience
• Assist with training clinical personnel involved in Part D HEDIS measures
• Perform other duties as assigned by management

Medication Adherence Technician

Nurse Practitioner

• Provide diagnostic patient care primarily through virtual remote consultation by video conference or telephone
• Provide on-call coverage and serve as the dispositional authority for after-hours and weekend clinical calls
• Assess, diagnose, treat, and document geriatric patients’ physical and psychosocial health status
• Work a minimum of 72 weekend hours every three months and at least 160 hours per year
• Work as needed, including nights, weekends, and holidays
• Pick up shifts covering PTO, leave of absence, and unexpected absences
• Conduct virtual assessments of acute and non-acute clinical problems
• Perform and document physical evaluations and patient histories
• Analyze trends and develop, document, and implement patient management plans
• Provide health education, physician referrals, case management referrals, and patient/family counseling
• Evaluate needs for immediate nursing intervention, consultation, or referral
• Collect and analyze comprehensive and focused patient and family health data
• Confer with PCPs and other medical providers regarding health data and guideline compliance
• Counsel patients and families on health outcomes and positive health habits
• Lead efforts to achieve optimal patient outcomes through telemedicine
• Collaborate with on-call PCPs and implement protocols to achieve expected outcomes
• Document assessments, interventions, and progress in an easy-to-understand and translatable format
• Enhance telehealth practices and systems using program effectiveness data
• Use varied communication formats, tools, and technologies to deliver care
• Participate in clinical rounds, conferences, risk and quality management programs, and relevant meetings
• Adhere to departmental standards, regulatory requirements, quality-care policies, and practice agreements
• Participate with physicians in developing telehealth policies, procedures, and protocols
• Perform other duties assigned by management

Telehealth Nurse Practitioner – Per Diem Weekends

Physician

• Provide direct inpatient and outpatient cardiovascular care and care coordination
• Read echocardiograms, EKGs and chest X-rays accurately
• Manage chronic cardiovascular diseases for a panel of at least 5,000 patients
• Diagnose conditions, conduct examinations, order tests and develop treatment plans
• Assess surgical risk and assist surgeons or invasive cardiologists with patient management and surgical clearance
• Prescribe medications and treatments according to patient condition, payer guidelines and industry standards
• Review external cardiology referrals and participate in utilization authorizations
• Lead cardiovascular care teams, including Care Promoters, technicians and NPs/PAs where applicable
• Assist the Medical Director, Cardiology, with clinical and business operations across market centers
• Participate in risk and quality management programs, clinical meetings, huddles and conferences
• Provide patient education on heart disease, wellness, prevention and early detection
• Train and hire dedicated cardiology Care Promoters and NPs/PAs
• Coach and mentor PCP physicians and clinicians in cardiology management
• Support quality, performance, cost-reduction and market clinical initiatives
• Build relationships with internal and external physician stakeholders
• Perform other related duties as assigned

Cardiologist

Advanced Practice Provider

• Provide diagnostic patient care primarily through virtual consultation by video conference or telephone
• Serve as the dispositional authority for after-hours and weekend clinical calls
• Assess, diagnose, treat, and document patients’ physical and psychosocial health status
• Perform and document physical evaluations and patient histories
• Analyze patient trends and develop, document, and implement management plans
• Provide health education, physician referrals, case management referrals, and patient/family counseling
• Collect and analyze comprehensive and focused patient and family health data
• Confer with PCPs and other medical providers regarding health data and guideline compliance
• Use telemedicine to support optimal patient outcomes and collaborate with on-call PCPs
• Enhance telehealth practices and systems using program-effectiveness data
• Communicate through varied formats, tools, and technologies to deliver care
• Participate in clinical rounds, conferences, quality and risk management programs, and relevant meetings
• Participate in telehealth policy, procedure, and protocol development
• Initiate and participate in quality-improvement activities
• Coordinate services with other programs and provide feedback to improve patient care
• Perform other duties as assigned

Advanced Practice Provider, Evenings & Weekends

Physician Assistant

• Measure and record patient vital signs, interviews and medical histories
• Catalog and communicate patient needs to physicians, clinicians, specialists and other clinical personnel
• Prepare patients for examinations and perform routine screening tests
• Assist physicians with examinations and explain treatment procedures and instructions
• Observe patients and report changes in their conditions
• Perform non-critical medical and therapeutic procedures under physician supervision
• Collect phlebotomy and other lab specimens and perform basic waived lab tests
• Prepare and administer medications; change dressings, apply bandages and remove sutures
• Use CPR skills when necessary under physician supervision
• Maintain supplies and equipment, stock and sterilize instruments, and follow OSHA safety standards
• Document accurately, legally and ethically
• Process patient phone messages, return calls and route information to team members
• Call patients to obtain and relay information for physicians
• Call in prescriptions upon physician approval and authorization; use the ChenMed Rx system when authorized
• Provide health coaching and conduct weekly follow-up calls with assigned patients
• Travel between offices in Miami-Dade and Broward counties
• Perform other duties assigned by management

Medication Adherence Technician

Telehealth Nurse Practitioner – Per Diem Weekends

Cardiologist

Advanced Practice Provider, Evenings & Weekends

Podiatry Technician, Medical Assistant – Traveling