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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen with a focus on relationship building and community engagement, leveraging negotiation and communication skills to drive patient growth and retention. Proficient in utilizing CRM tools and marketing strategies to enhance outreach and manage client interactions effectively.
Highest-signal resume keywords
Sales ExperienceBusiness-To-Business ExperienceNegotiation SkillsCRM ProficiencyOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Lead GenerationRelationship BuildingEvent CoordinationCustomer Retention StrategiesNegotiationObjection HandlingMarket Penetration PlanningBusiness AcumenFluency in EnglishBilingual
Soft Skills
Exceptional Organizational SkillsExcellent Communication SkillsIndependent Judgment
Tools & Technologies
Salesforce CRMMS OfficeProductivity Software
Certifications & Qualifications
Valid Class C or D Driver's License
Industry Keywords
Senior Outreach ProgramsMedicare AdvantageCommunity PartnershipsHealth Plan AgentsInsurance Agents
About the role
Key responsibilities & impact- Generate sales leads and memberships by building relationships with seniors, community partners and senior-focused businesses
- Meet with seniors and groups in homes, workplaces, houses of worship, senior centers and living communities
- Plan, coordinate and execute community events such as information tables, health fairs and doctor talks
- Cultivate relationships with health plan agents, insurance agents, social workers, case workers, senior housing managers and community providers
- Partner with community officials, businesses and senior outreach programs to drive patient growth
- Schedule sales meetings and referral relationships; manage event vendors and negotiate venue contracts
- Invite insurance agents and brokers to community events to support timely patient assignment
- Use marketing and sales tools to identify solutions and sell to new customers
- Maintain client information and document interactions in Salesforce CRM
- Create monthly activity calendars, penetration plans and initiatives for target markets and channels
- Recover dormant customers through sales tools and marketing campaigns
- Educate potential patients on ChenMed's value proposition and healthcare model; deliver presentations to large audiences
- Develop distribution channels supporting new patient enrollment
- Partner with sales leadership, distributors, vendors and community partners
- Develop and execute broker and partner strategies
- Engage with new patients through and beyond their first appointment and support retention
- Help address and resolve customer complaints and issues
- Perform other related duties as assigned
Requirements
What you’ll need- Bachelor's degree in Marketing, Business Administration or a related field OR additional combination of formal education, training and experience above the minimum considered in lieu of education on a year-for-year basis
- Minimum 4 years of successful sales experience
- Minimum 3 years of business-to-business experience or equivalent management experience preferred
- Relevant sales experience establishing and maintaining relationships with business/vendor partners
- Valid Class C or D or State equivalent driver's license issued by the State of current employment
- High business acumen and acuity
- Exceptional organizational skills and ability to manage multiple priorities in a fast-paced work environment
- Knowledge and expertise in negotiation, probing, closing and objection-handling skills
- Proficiency in MS Office (PowerPoint, Excel, Word, Outlook), CRM tools (Salesforce), and other productivity software
- Excellent written and verbal communication skills
- Spoken and written fluency in English
- Willingness and ability to travel locally, regionally and nationwide up to 75%
- Ability to exercise independent judgment
- Bilingual is a plus
- Working with seniors and understanding Medicare Advantage are a plus
Benefits
Comp & perks- Great compensation
- Comprehensive benefits
- Career development and advancement opportunities
- Work-life balance
