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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and driving growth within the FMCG sector in the Benelux region, leveraging strong negotiation and presentation skills to achieve sales targets and enhance supply chain efficiency.
Highest-signal resume keywords
Customer Relationship ManagementSales Target AchievementNegotiation SkillsProject ManagementFMCG Sector Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementBusiness Strategy ContributionAccount Performance MonitoringContract NegotiationSupply Chain Efficiency Improvement
Soft Skills
Result-OrientedInfluencing SkillsExcellent Presentation Skills
Tools & Technologies
Microsoft OfficeCRMSalesforce
Certifications & Qualifications
Bachelor’s DegreeMaster’s DegreeDriving License B Category
Industry Keywords
FMCGBeneluxCustomer SatisfactionSustainability InitiativesTransport Cost Reduction
About the role
Key responsibilities & impact- Build and sustain strong customer relationships across a portfolio, serving as the main point of contact for inquiries, issue resolution, and satisfaction
- Identify growth opportunities and pursue new business leads to increase revenue through expansion and pricing optimizations
- Collaborate with Sales, Operations, Category Management, and other cross-functional teams on strategic plans
- Conduct regular business reviews, manage tenders, and negotiate contracts
- Monitor account performance using key metrics and customer feedback such as NPS
- Oversee the annual audit process, ensure compliance with CHEP policies, and recover outstanding equipment fees
- Lead initiatives to reduce transport costs and improve supply chain efficiency
- Support integration of sustainability initiatives with customers
- Manage a customer portfolio to drive growth, satisfaction, and long-term relationships
- Own commercial relationships with national/MNA customers with major growth opportunities across Benelux
- Prioritize the funnel pipeline and address opportunities supporting Benelux growth
- Apply project management and the M/H buyer’s journey to win business
- Evaluate and potentially integrate the business implementation team into complex or large conversions
- Use CHEP sustainability and digital differentiators against competitors
- Defend existing business and profit
- Contribute to value funnel initiatives, supply chain cost improvements, and related customer cases
- Support escalations in Account Management, analyst and audit teams, and CX topics
Requirements
What you’ll need- Ideally 3+ years of experience in managing sales of services to large organizations with complex decision making processes
- Existing client portfolio and senior relationships in Benelux within FMCG sectors
- Proven success in delivering challenging sales targets
- Proven record of contribution towards business strategy
- Excellent presentation skills
- High negotiation skills
- Result-oriented and influencing skills
- Good command of Microsoft Office (Word, Excel, PowerPoint)
- CRM / Salesforce literacy and numerical skills
- Driving license B Category
- Bachelor’s or master’s Degree
- Fluency in English and Dutch language
Benefits
Comp & perks- Representation allowance (no lunch vouchers)
- Home Office allowance
- Company car + fuel card or car allowance
- Bonus Plan
- Laptop
- Mobile phone & subscription
- 27 days of annual leave
- 40 hour work week
- Holiday allowance & 13th month
- Obliged participation in pension fund
- Possibility to connect to global WIA Insurance (additional insurance in case of sick leave)
- Hybrid Work Model