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Salesforce Quality Assurance Tester
Cherokee Federal. Lead functional alignment between the USSF baseline metadata package and the customer’s operational processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Salesforce architecture and consulting, particularly within DoD/Federal environments, with a strong focus on QA practices, testing methodologies, and effective communication with government stakeholders. Proficient in Salesforce configuration, customization, and integration, ensuring compliance and data integrity throughout the development lifecycle.
Highest-signal resume keywords
Salesforce Architecture/Consulting ExperienceQA And Testing In Agile EnvironmentSalesforce Flow TestingCertified Salesforce Application ArchitectExperience With DoD/Federal Salesforce Environments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationSalesforce CustomizationTest PlanningTest Case DevelopmentApex TestingLightning Web Components TestingSOQLMuleSoft IntegrationREST/SOAP APIsDefect Management
Soft Skills
Strong Written CommunicationStrong Verbal Communication
Tools & Technologies
JiraAzure DevOps
Certifications & Qualifications
Certified Salesforce Application ArchitectCertified Salesforce System Architect
Industry Keywords
DoDFederalGovCloudIL4IL5Sales CloudService CloudExperience CloudAgile DeliveryUAT Support
Tech Stack
Tools & technologiesAzureCloudSOAPTypeScript
About the role
Key responsibilities & impact- Lead functional alignment between the USSF baseline metadata package and the customer’s operational processes
- Validate data architecture, object models, user security matrix, and portal access structures in the target RCO environment
- Guide solution consultants and developers in configuring declarative and programmatic components
- Develop, maintain, and execute test plans, test cases, and test scripts across Salesforce configuration, customization, and integrations
- Work with government leads and Product Owners to understand acceptance criteria, testing scope, and release timing
- Perform functional, regression, integration, end-to-end, and UAT support across sprints and Salesforce releases
- Validate Salesforce Flow, approvals, validation rules, page layouts, and Lightning App Builder configuration
- Test Apex, Lightning Web Components, and triggers; perform backend validation using SOQL
- Validate Salesforce integrations with MuleSoft, REST/SOAP APIs, and middleware
- Log, track, and manage defects using Jira or Azure DevOps
- Verify data integrity, migrations, and reporting/dashboard accuracy
- Support Salesforce Public Sector Solutions release readiness, deployment validation, and post-cutover stabilization
- Ensure scalable QA practices aligned with governance, auditability, and compliance expectations
- Present briefings to government managers and produce test summaries, defect reports, and quality status updates
- Perform other job-related duties as assigned
Requirements
What you’ll need- 5+ years of Salesforce architecture/consulting experience with Sales Cloud, Service Cloud, and Experience Cloud
- Experience working within DoD / Federal Salesforce environments (IL4/IL5 GovCloud)
- QA and testing experience in an Agile delivery environment, including test planning, test case development, and defect management
- Ability to design and execute test cases from user stories and acceptance criteria, including exception paths
- Hands-on experience testing Salesforce applications, declarative configuration, and Salesforce Flow
- Strong written and verbal communication skills; ability to brief senior government stakeholders
- U.S. Citizenship is required
- Must pass pre-employment qualifications of Cherokee Federal
- Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods
- TS/SCI w/ Poly is highly preferred
- Certified Salesforce Application Architect or System Architect strongly preferred
- Experience supporting Salesforce Classic to Lightning migration efforts preferred
- Position may be contingent upon successful completion of a background investigation
- Subject to pre-employment drug testing
Benefits
Comp & perks- Up to a 6% 401(k) company match
- Paid time off
- Medical, dental, and vision insurance
- Prescription drug coverage
- Basic life and AD&D insurance
- Supplemental life insurance options
- Short-term and long-term disability coverage
- Paid holidays
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Professional development, training, and certification support
- Voluntary accident, critical illness, and identity theft protection