Senior Salesforce Consultant

Cherokee Federal

. Support end-to-end Salesforce delivery across Service Cloud, Sales Cloud, and custom CRM solutions .

Posted 9/24/2026part-timeRemote • United StatesSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce delivery, including Service Cloud and Sales Cloud, with a strong focus on business analysis, requirements elicitation, and Agile methodologies. Proven ability to translate complex business needs into actionable functional requirements while ensuring compliance with federal governance and regulatory standards.

Highest-signal resume keywords

Salesforce Business AnalysisAgile MethodologiesRequirements ElicitationSalesforce Certified AdministratorUser Acceptance Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce DeliveryBusiness Process DocumentationUser Story DevelopmentAcceptance Criteria DefinitionProcess ModelingStakeholder InterviewsBacklog GroomingSprint PlanningDefect TriageFunctional Requirements

Soft Skills

Excellent CommunicationFacilitation SkillsDocumentation Skills

Tools & Technologies

Salesforce Service CloudSalesforce Sales CloudCRM Solutions

Certifications & Qualifications

Salesforce Certified AdministratorBusiness Analysis CertificationsAgile Certifications

Industry Keywords

Federal GovernanceRegulatory StandardsPublic SectorHighly Regulated Environments

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Support end-to-end Salesforce delivery across Service Cloud, Sales Cloud, and custom CRM solutions
Act as the primary liaison for business stakeholders throughout discovery and delivery
Lead discovery sessions, stakeholder interviews, and workshops
Elicit business, functional, and reporting requirements
Document current-state and future-state business processes, workflows, and use cases
Translate business needs into user stories, acceptance criteria, and functional requirements aligned with Agile methodologies
Collaborate with Salesforce Administrators, Developers, and Architects
Support backlog grooming, sprint planning, and ongoing prioritization with Product Owners and project leadership
Validate requirements and solution designs through walkthroughs, prototypes, and stakeholder feedback
Coordinate and support User Acceptance Testing, including test scenario creation, execution support, defect triage, and final sign-off
Ensure solutions comply with federal governance, security, data, and regulatory standards
Contribute to change management, documentation, training materials, and stakeholder communications
Perform other job-related duties as assigned

Requirements

What you’ll need

Active Secret clearance required
U.S. citizenship required; documentation of U.S. citizenship must be provided
Bachelor’s degree required
6–8 years of experience as a Salesforce Business Analyst, Salesforce Consultant, Functional Analyst, or CRM Consultant
Minimum of 10 years of overall professional experience
Experience supporting Salesforce implementations in federal, public sector, or highly regulated environments
Strong business analysis expertise, including requirements elicitation, process modeling, user story development, and acceptance criteria definition
Experience working within Agile or hybrid Agile delivery frameworks
Ability to translate complex business needs into clear, actionable functional requirements without direct responsibility for configuration or development
Working knowledge of Salesforce platform capabilities
Experience supporting large, multi-stakeholder programs with diverse user groups
Salesforce Certified Administrator or other relevant Salesforce certification preferred
Additional Business Analysis, Agile, or Salesforce Consultant-level certifications preferred
Willingness to maintain and assign Salesforce certifications to Cherokee Federal and pursue additional certifications as required
Excellent written and verbal communication, facilitation, and documentation skills
Must pass pre-employment qualifications of Cherokee Federal

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k)
Other possible benefits as provided
Military-friendly employer
Veterans and active military transitioning to civilian status are encouraged to apply