SharePoint, Web Design Specialist

Cherokee Federal

. Administer and modernize the Patient Safety Program’s three managed SharePoint sites .

Posted 10/6/2026full-timeRemote • United StatesJunior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering SharePoint sites and developing user-focused content while ensuring compliance with Section 508 accessibility standards. Proficient in Microsoft 365 tools for effective content management and workflow improvement.

Highest-signal resume keywords

SharePoint AdministrationMicrosoft 365 Collaboration ToolsSection 508 Accessibility PrinciplesStrong Writing SkillsCustomer Support Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SharePoint Site ManagementContent DevelopmentWorkflow ImprovementDigital Resource OrganizationTechnical Troubleshooting

Soft Skills

Training SkillsOrganizational SkillsIndependent WorkCoordination Skills

Tools & Technologies

Microsoft 365SharePointHelp Desk Systems

Certifications & Qualifications

Public Trust Clearance

Industry Keywords

Patient Safety ProgramDigital Content ManagementInformation SharingContent Accessibility

About the role

Key responsibilities & impact

Administer and modernize the Patient Safety Program’s three managed SharePoint sites
Organize and present guidance, tools, training materials, announcements, and other digital resources
Identify outdated or inaccurate information and coordinate updates with content owners
Support users with access, navigation, documents, links, and site functionality
Investigate issues and escalate unresolved technical problems through the help desk
Create FAQs, subject-matter-expert reference materials, and process guidance
Train incoming personnel on workflows and provide historical context for handoffs and continuity of operations
Train shared-mailbox personnel on inquiry triage, routing, and recurring scenarios
Assist with newsletter content and digital presentation
Publish an accessible SharePoint version of the email newsletter
Apply Section 508 considerations to SharePoint pages, documents, links, and content updates
Identify opportunities to streamline content management, information sharing, and recurring tasks using SharePoint and Microsoft 365
Evaluate changes for practicality and sustainability
Research technical topics and troubleshooting approaches, including generative AI when appropriate
Validate recommendations and escalate issues when needed
Perform other job-related duties as assigned

Requirements

What you’ll need

1+ years' experience administering SharePoint sites and developing user-focused pages and content
Working knowledge of Microsoft 365 collaboration tools, document management, and workflow improvement
Familiarity with Section 508 accessibility principles for digital content
Strong writing, training, organization, and customer-support skills
Ability to work independently, manage competing requests, and coordinate with program staff and technical support teams
Must be a US Citizen
Active Public Trust clearance or ability to obtain a Public Trust clearance
Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods
Must pass pre-employment qualifications of Cherokee Federal

Benefits

Comp & perks

Up to a 6% 401(k) company match
Paid time off
Medical, dental, and vision insurance
Prescription drug coverage
Basic life and AD&D insurance
Supplemental life options
Short-term and long-term disability coverage
Paid holidays
Employee Assistance Program (EAP)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Professional development, training, and certification support
Voluntary accident, critical illness, and identity theft protection benefits