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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT engineering and systems administration, with a focus on managing internal IT stacks, endpoint management, and compliance with SOC 2 and PCI-DSS standards. Proficient in automating processes and providing hands-on support while ensuring a security-first approach.
Highest-signal resume keywords
IT EngineeringOkta AdministrationITSM PlatformsEndpoint ManagementSOC 2 Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationScriptingDevice Lifecycle ManagementAccess Control Best PracticesNetworking FundamentalsAutomationIncident Management WorkflowsProvisioningDeprovisioningInventory Tracking
Soft Skills
Strong Communication SkillsJudgmentEmpathy
Tools & Technologies
Google WorkspaceMicrosoft 365MDM ToolsITSM PlatformsZero Trust Networking ToolsAWSGCP
Industry Keywords
FintechHealthcareRegulated Environment
Tech Stack
Tools & technologiesAWSGoogle Cloud PlatformITSM
About the role
Key responsibilities & impact- Own Cherry's internal IT stack end-to-end, including identity and SSO, Google Workspace, device management, and core SaaS tools
- Design and automate employee onboarding and offboarding, including provisioning, deprovisioning, and access changes
- Own endpoint management and the device lifecycle, including procurement, provisioning/imaging, inventory tracking, repair/replacement, and secure retirement
- Triage, troubleshoot, and resolve company-wide hardware, software, account, and access issues
- Partner with Security on SOC 2 and other audit requirements, access reviews, and least-privilege enforcement
- Reduce manual IT work through automation and scripting
- Serve as the escalation point for complex IT issues and provide hands-on support across the company
- Own the ITSM practice, including ticketing, incident/request/change workflows, and SLA tracking
- Document systems, runbooks, and processes
Requirements
What you’ll need- 5+ years of experience in IT engineering, systems administration, or a similar internal-IT role
- Hands-on experience administering Okta or a similar IdP, Google Workspace, Microsoft 365, and MDM tools
- Experience with ITSM platforms and designing incident, request, and change management workflows
- Comfort writing scripts or light automation to eliminate repetitive work
- Working knowledge of networking fundamentals, endpoint management/device lifecycle tools, and access control best practices
- Experience supporting SOC 2, PCI-DSS, or similar compliance audits from the IT side
- Strong communication skills and the judgment to operate independently as a senior or sole IT resource
- A security-first mindset balanced with genuine empathy for end users
- Experience in fintech, healthcare, or another regulated environment
- Familiarity with Zero Trust networking tools
- Basic working knowledge of AWS or GCP for internal tooling and infrastructure
- Experience standing up IT processes from scratch at an early-stage company
- Must be legally authorized to work in the United States
Benefits
Comp & perks- Competitive Base + Bonus
- Generous equity grant
- Medical, vision, and dental benefits
- Fully remote company
- Flexible PTO