Process & Technology Specialist

CHG Healthcare

. Own day-to-day CRM administration in Salesforce, including user access, field and workflow maintenance, and data hygiene enforcement .

Posted 10/30/2026full-timeRemote • Utah • United StatesMid-LevelSenior💰 $66,200 - $128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CRM administration, particularly in Salesforce, with a strong focus on process automation, dashboard creation, and user training. Proven ability to manage multiple projects and collaborate effectively with cross-functional teams to enhance business operations.

Highest-signal resume keywords

Salesforce AdministrationProcess AutomationDashboard CreationAI Tool AdoptionUser Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM AdministrationData Hygiene PracticesWorkflow MaintenanceKPI Dashboard BuildingProcess DocumentationSalesforce ConfigurationUser ManagementAutomation WorkflowsReportingAI Application

Soft Skills

Clear CommunicationOrganizational SkillsProcess MindedTraining AbilityCollaboration

Tools & Technologies

SalesforceClaudeAI ToolsBusiness Intelligence ToolsSales Technology Stack

Certifications & Qualifications

Salesforce Administrator CertificationBachelor's Degree in BusinessBachelor's Degree in Information Systems

Industry Keywords

Sales OperationsBusiness ProcessesCross-Team WorkflowsUser Acceptance TestingProcess Automation

About the role

Key responsibilities & impact

Own day-to-day CRM administration in Salesforce, including user access, field and workflow maintenance, and data hygiene enforcement
Build and maintain KPI dashboards and inspection tooling, including frontline-facing margin and productivity dashboards
Identify and build process automations across the sales technology stack, including pipeline stage triggers, alerts, and handoffs
Provide hands-on support for new platform rollouts, including FOX to Lightning, the new CST tool, and ongoing PST feature releases
Lead hands-on execution of AI tool adoption, including training sessions, use-case documentation, usage tracking, and surfacing gaps for leadership
Serve as the tier-1 liaison to CHG product and engineering teams for rollout coordination and UAT participation
Escalate strategic decisions to leadership
Maintain process documentation and standard operating procedures for administered systems
Report to the Director of Business Operations
Support CompHealth's sales divisions by improving business processes, tools, and cross-team workflows

Requirements

What you’ll need

Working knowledge of CRM administration (Salesforce or similar), including user management, workflows, and data hygiene practices
Comfortable building and maintaining dashboards and reports without requiring deep technical or BI support
Hands-on experience or strong interest in AI tools and their application to process automation and training
Direct experience using Claude is a plus
Process-minded and organized, with the ability to manage multiple automation and rollout workstreams at once
Clear communicator able to support and train sales staff through technology and process changes
3+ years of experience in sales/business operations, CRM administration, or a related technical support role
Bachelor's degree in business, information systems, or a related field, or equivalent experience
Salesforce Administrator certification or equivalent hands-on Salesforce configuration experience preferred
Hands-on experience with Claude or a similar AI platform for workflow automation is strongly preferred

Benefits

Comp & perks

401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage
Onsite health centers
Corporate wellness programs
Free behavioral health appointments
Flexible work schedules, including work-from-home options available
Recognition programs with rewards including trips, cash, and paid time off
Paid parental leave
Fertility coverage
Adoption assistance
Marriage counseling
Tailored training resources including free LinkedIn learning courses
Volunteer time off
Employee-driven matching grants
Tuition reimbursement programs
Short-term incentives through various bonus plans for non-sales positions, paid monthly, quarterly, or annually