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Senior Business Systems Analyst
CHG Healthcare. Lead collaboration across product management, users, stakeholders, software engineers, cross-functional teams, and delivery to define complex business, data, and product requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis and requirements development, with a strong focus on managing complex projects and stakeholder engagement. Proficient in utilizing data analysis techniques and software development methodologies to drive process improvements and align product strategies with business goals.
Highest-signal resume keywords
Business AnalysisRequirements DevelopmentData Analysis TechniquesAgile MethodologiesSalesforce Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisRequirements DevelopmentData Analysis TechniquesProcess ImprovementSoftware Development MethodologiesAgileScrumProject ManagementFunctional SpecificationsNon-Functional Specifications
Soft Skills
Stakeholder EngagementEffective CommunicationEmpathyConflict ManagementMentoring
Tools & Technologies
SalesforceSQLJIRAConfluence
Certifications & Qualifications
CBAPPMI-PBA
Industry Keywords
Business RequirementsProduct ManagementCross-Functional TeamsUser StoriesProcess Flow DiagramsTest PlansRoot-Cause AnalysisEcosystem ManagementStakeholder ExpectationsValue Creation
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead collaboration across product management, users, stakeholders, software engineers, cross-functional teams, and delivery to define complex business, data, and product requirements
- Translate complex requirements into precise functional and non-functional product specifications
- Create and maintain user stories, process flow diagrams, and test plans with the product team
- Lead requirements-gathering sessions and reviews of requirements documentation
- Evaluate and communicate risks and impacts of changes to systems, integrations, processes, users, UI/UX, and architecture
- Provide strategic advice for managing changes and their effects on the overall ecosystem
- Assist with test-plan development to ensure products meet complex business requirements
- Lead root-cause analysis of data and process issues and propose solutions and improvements
- Mentor business systems analysts and promote continuous learning and improvement
- Partner closely with the Product Manager to align on strategy, vision, and market demands
Requirements
What you’ll need- BS preferred in a relevant field (e.g., business, engineering, computer science, or a related field), but relevant professional experience accepted
- 5+ years of experience in business analysis, with proven experience managing complex and large-scale projects
- Proactively engage with senior stakeholders, manage expectations, and translate strategic needs into actionable requirements
- Lead end-to-end business requirements development and documentation for complex efforts
- Identify opportunities, innovation, and value creation aligned with business requirements and strategic goals
- Use sophisticated data analysis techniques to inform requirements gathering and business decisions
- Identify and champion process improvements
- Articulate complex information effectively across diverse audiences
- Collaborate across the product/solution delivery lifecycle while managing conflicts and building consensus
- Maintain empathy, actively listen to stakeholders, and center people's needs in decision-making
- Expert understanding of software development methodologies, including Agile and Scrum
- Proficiency with Salesforce, SQL, JIRA, Confluence, or similar project management and collaboration platforms
- Ability to manage multiple high-priority efforts concurrently in a fast-paced environment
- Certifications such as CBAP or PMI-PBA preferred
Benefits
Comp & perks- 401(k) retirement plan with company match
- Traditional healthcare benefits such as medical and dental coverage
- Onsite health centers
- Corporate wellness programs
- Free behavioral health appointments
- Flexible work schedules, including work-from-home options
- Recognition programs with rewards including trips, cash, and paid time off
- Paid parental leave
- Fertility coverage
- Adoption assistance
- Marriage counseling
- Tailored training resources including free LinkedIn Learning courses
- Volunteer time off
- Employee-driven matching grants
- Tuition reimbursement programs