Senior Implementation Manager, MSP

CHG Healthcare

. Own MSP implementations end to end once a contract is verbally agreed upon .

Posted 10/20/2026full-timeRemote • Utah • United StatesSenior💰 $83,000 - $160,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-to-end MSP implementations, ensuring effective project planning, execution, and stakeholder communication. Proficient in healthcare staffing and VMS operations, with a strong focus on client engagement and operational strategy.

Highest-signal resume keywords

MSP Implementation ManagementClient-Facing ExperienceProject Planning and ExecutionCross-Functional Initiative LeadershipHealthcare Staffing Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementImplementation ExperienceContract LiteracyVendor ManagementData Verification

Soft Skills

Stakeholder CommunicationAccountabilityProblem-Solving

Tools & Technologies

VMS PlatformsLocumsmart

Industry Keywords

Healthcare StaffingLocum TenensMSP OperationsSub-Vendor AgreementsMaster Services Agreements

About the role

Key responsibilities & impact

Own MSP implementations end to end once a contract is verbally agreed upon
Coordinate across CHG divisions and Locumsmart leadership through kickoff and ongoing delivery
Partner with clients to create implementation project plans and ensure proper execution
Report milestones and program progress to stakeholders and executive leadership
Raise red flags when implementations are off track and identify wins to replicate success
Direct internal stakeholders and hold them accountable to implementation plans
Serve as the client point of contact for gathering MSP implementation requirements
Outline the overall implementation process and gain client buy-in
Travel as needed to support client implementations
Track vendor outreach by Locumsmart and connect vendors to the MSP Account Management team
Verify execution of Sub-Vendor Agreements, including tiering strategy and dispute-resolution protocols
Ensure Account Management teams build Job Requisition Approval Chains and Candidate Profile Auditing SOPs
Verify client data is stood up, transferred, and ready for go-live
Work with Locumsmart to ensure technology adoption
Support clients briefly after go-live and complete handoff to ECS Account Management
Supplement implementation work with Operational Strategy projects as capacity allows

Requirements

What you’ll need

Prior experience in healthcare staffing, locum tenens, or MSP/VMS operations preferred over general technical or SaaS project management background
Working familiarity with VMS/contingent workforce platforms, ideally Locumsmart
Basic contract literacy, able to read and operationalize Master Services Agreements and Sub-Vendor Agreements
Previous implementation and/or program experience desired
Prior client-facing experience required
Track record of leading cross-functional initiatives to completion
Experience planning and executing projects or programs with specific delivery examples
5+ years of experience in program/project management, client implementation, or account management, ideally within healthcare staffing, VMS, or MSP environments
College degree preferred
Ability to travel 25% or more based on client request and need

Benefits

Comp & perks

401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage
Onsite health centers
Corporate wellness programs
Free behavioral health appointments
Flexible work schedules, including work-from-home options
Recognition programs with rewards including trips, cash, and paid time off
Paid parental leave
Fertility coverage
Adoption assistance
Marriage counseling
Tailored training resources including free LinkedIn learning courses
Volunteer time off
Employee-driven matching grants
Tuition reimbursement programs